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- Tasks: Assist with quick and efficient repairs for residents, ensuring high-quality service.
- Company: Join a supportive team focused on delivering excellent customer experiences.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives by ensuring their homes are well-maintained.
- Qualifications: Strong communication skills and a proactive approach to problem-solving.
- Other info: Be part of a diverse team committed to equal opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Assist with the progression and completion of day-to-day responsive repairs for our residents. Action these repairs with urgency to ensure things get fixed quickly and well. Be meticulous when reviewing and accepting quotes. Check if the costs from contractors are reasonable. Confirm that the repair work done matches what was supposed to be done before paying for it. Be proactive doing what you can to prevent these repairs from getting stuck, ensuring each repair is finished quickly and well. Keep both internal and external customers informed about what you are doing and when it will get done. Answer questions whether online or in person ensuring that you record everything on Workwise. Ensure that our residents have a good experience with their repairs. Understand what customers and colleagues need for repairs and do your best to deliver that.
Repairs Officer in London employer: 4 RECRUITMENT SERVICES
Contact Detail:
4 RECRUITMENT SERVICES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Officer in London
✨Tip Number 1
Network like a pro! Reach out to people in the repairs and maintenance field. You never know who might have a lead on a job or can give you insider info about a company.
✨Tip Number 2
Prepare for interviews by practising common questions related to repairs and customer service. We want you to show off your skills in handling urgent repairs and keeping residents happy!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows you're keen and keeps you fresh in their minds as they make decisions.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge over others.
We think you need these skills to ace Repairs Officer in London
Some tips for your application 🫡
Show Your Passion for Repairs: When writing your application, let us know why you're excited about the role of Repairs Officer. Share any relevant experiences that highlight your commitment to ensuring repairs are done quickly and effectively.
Be Meticulous in Your Details: Just like in the job, attention to detail is key in your application. Make sure to double-check your spelling and grammar, and ensure that your examples clearly demonstrate how you meet the requirements outlined in the job description.
Highlight Your Customer Service Skills: Since this role involves keeping residents informed and ensuring they have a good experience, make sure to showcase your customer service skills. Share specific instances where you've gone above and beyond to help others.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at 4 RECRUITMENT SERVICES
✨Know Your Repairs Inside Out
Make sure you understand the ins and outs of responsive repairs. Familiarise yourself with common issues residents face and how to address them efficiently. This will show your potential employer that you're proactive and ready to tackle challenges head-on.
✨Demonstrate Your Attention to Detail
Since the role requires meticulous review of quotes and repair work, be prepared to discuss examples from your past experiences where your attention to detail made a difference. Highlight how you ensured quality and accuracy in previous roles.
✨Showcase Your Communication Skills
Effective communication is key in this role. Be ready to explain how you've kept customers informed in the past, whether through updates or addressing their concerns. Practice articulating your thoughts clearly and confidently during the interview.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific repair situations or customer interactions. Think of scenarios where you had to act quickly and effectively. Prepare to share your thought process and the outcomes of those situations to demonstrate your problem-solving skills.
