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- Tasks: Manage adult social care enquiries and engage with public and partner agencies.
- Company: Dynamic recruitment agency focused on social care services.
- Benefits: Competitive pay of £17.29 per hour and hybrid working model.
- Why this job: Make a difference in people's lives while developing your customer service skills.
- Qualifications: Experience in customer service, particularly within social care.
- Other info: Initial 3-month contract with potential for extension.
The predicted salary is between 15 - 20 £ per hour.
A recruitment agency is seeking a Specialist Customer Service Officer in the United Kingdom to manage adult social care enquiries. This hybrid role involves engaging with various public and partner agencies, handling sensitive information, and ensuring effective service delivery.
Candidates should have experience in customer service, specifically within social care. This position offers £17.29 per hour with an initial 3-month contract.
Adult Social Care Enquiries Specialist (Hybrid) in London employer: 4 RECRUITMENT SERVICES
Contact Detail:
4 RECRUITMENT SERVICES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Adult Social Care Enquiries Specialist (Hybrid) in London
✨Tip Number 1
Network like a pro! Reach out to folks in the adult social care sector on LinkedIn or local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those tricky interview questions! Think about scenarios where you've handled sensitive information or resolved customer issues in social care. We want you to shine when it comes to showcasing your experience.
✨Tip Number 3
Don’t forget to research the agency! Knowing their values and how they operate will help you tailor your responses during interviews. Plus, it shows you're genuinely interested in the role.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen. Plus, we’re always on the lookout for passionate individuals like you to join the team.
We think you need these skills to ace Adult Social Care Enquiries Specialist (Hybrid) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service, especially within social care. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about adult social care and how your background makes you a perfect fit for this hybrid role. Let us see your personality!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially when it comes to handling sensitive information in this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important updates about the process!
How to prepare for a job interview at 4 RECRUITMENT SERVICES
✨Know Your Stuff
Make sure you brush up on your knowledge of adult social care. Familiarise yourself with common enquiries and the relevant legislation. This will show that you're not just interested in the role, but that you understand the complexities involved.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully handled customer service issues, especially in sensitive situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving abilities.
✨Engage with Empathy
Since this role involves dealing with sensitive information, it's crucial to demonstrate empathy during your interview. Think about how you can convey understanding and compassion in your responses, as this is key in social care.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. This could be about the team dynamics, the types of enquiries you'll handle, or how success is measured in the role. It shows your genuine interest and helps you assess if the company is the right fit for you.
