Service Manager - Housing Options

Service Manager - Housing Options

Bournemouth Full-Time 60000 - 86000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to provide essential housing options and support for those in need.
  • Company: Join a dedicated council committed to making a difference in the community.
  • Benefits: Competitive pay, flexible hours, and opportunities for professional growth.
  • Why this job: Make a real impact by helping individuals and families find secure housing.
  • Qualifications: Experience in housing services and strong leadership skills required.
  • Other info: Dynamic role with the chance to tackle complex challenges in a supportive environment.

The predicted salary is between 60000 - 86000 £ per year.

Service Manager – Housing Options

Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.

Bournemouth

£41.41ph

Key responsibilities

  • Ensure that the Council\’s statutory homeless and rehousing duties are fulfilled
  • Deliver a proactive, preventative, customer focused professional Housing Options service
  • Lead on the resolution of complex, sensitive and contentious cases and service policy & process
  • Lead the out of hours response to homelessness
  • Assist in developi…

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Service Manager - Housing Options employer: 4 RECRUITMENT SERVICES LTD

As a Service Manager in Housing Options, you will be part of a dedicated team committed to making a real difference in the community of Bournemouth. Our organisation fosters a supportive work culture that prioritises employee well-being and professional development, offering numerous growth opportunities and training programmes. With a focus on collaboration and innovation, we empower our staff to tackle complex challenges while ensuring a rewarding and meaningful career path.
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Contact Detail:

4 RECRUITMENT SERVICES LTD Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager - Housing Options

✨Tip Number 1

Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the Council's current policies and challenges in housing options. Show us that you’re not just a candidate, but someone who’s genuinely interested in making a difference in the community.

✨Tip Number 3

Practice your responses to common interview questions, especially those related to handling complex cases and customer service. We want to see how you think on your feet and your approach to problem-solving.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team.

We think you need these skills to ace Service Manager - Housing Options

Customer Focus
Case Management
Policy Development
Crisis Resolution
Communication Skills
Leadership
Problem-Solving Skills
Team Management
Knowledge of Housing Legislation
Conflict Resolution
Adaptability
Stakeholder Engagement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights the skills and experience that match the job description. We want to see how your background aligns with the responsibilities of a Service Manager in Housing Options.

Showcase Your Achievements: Don’t just list your duties; we want to know what you’ve accomplished in previous roles. Use specific examples that demonstrate your ability to handle complex cases and deliver excellent customer service.

Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you’re the right fit for this role.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position without any hiccups.

How to prepare for a job interview at 4 RECRUITMENT SERVICES LTD

✨Know Your Stuff

Make sure you’re well-versed in the Council's statutory homeless and rehousing duties. Brush up on relevant policies and processes, as well as any recent changes in housing legislation. This will show that you’re not just interested in the role but also committed to understanding the complexities involved.

✨Showcase Your Customer Focus

Prepare examples of how you've delivered a proactive and customer-focused service in previous roles. Think about specific situations where you resolved issues for clients or improved service delivery. This will demonstrate your ability to put customers first, which is crucial for this position.

✨Handle Complex Cases with Confidence

Be ready to discuss your experience with complex, sensitive, and contentious cases. Prepare a couple of scenarios where you successfully navigated difficult situations, highlighting your problem-solving skills and ability to remain calm under pressure. This will reassure them that you can handle the challenges of the role.

✨Engage with the Out of Hours Response

Since the role involves leading the out of hours response to homelessness, think about your availability and willingness to take on this responsibility. Be prepared to discuss how you would manage this aspect of the job and any relevant experience you have in emergency or out-of-hours services.

Service Manager - Housing Options
4 RECRUITMENT SERVICES LTD
Location: Bournemouth
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