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- Tasks: Lead quality assurance audits and drive improvements in children's services.
- Company: Join a supportive team dedicated to enhancing children's social care.
- Benefits: Competitive hourly rate, hybrid working, and opportunities for professional growth.
- Why this job: Make a real difference in the lives of children while developing your skills.
- Qualifications: Strong analytical skills and experience in social care or quality assurance.
- Other info: Flexible working environment with a focus on continuous improvement.
Location: Hybrid – Barnsley (3 days office / 2 days flexible working)
Rate: £31.93 per hour
About the Role
We are looking for an experienced and motivated Quality Assurance and Improvement Officer to join the Quality Assurance and Improvement Team within Children’s Services. In this key role, you will support Children’s Social Care and Safeguarding Services four days a week, focusing on Children in Care and Fostering Services as the designated link officer. You will lead and contribute to the delivery of our Quality Assurance Framework, working collaboratively within a small, supportive team of QA and Governance Officers. The remaining day each week will be dedicated to supporting our Quality Assurance Programme for Children with Special Educational Needs and Disabilities (SEND). While prior SEND experience is desirable, it is not essential.
Key Responsibilities
- Coordinate and carry out full case file audits and dip sampling across services.
- Undertake audits of social care practice, analyse findings, and produce management reports and presentations to drive continuous improvement.
- Collaborate with colleagues in the QA Team, Practice Development Hub, and service managers to support learning and development.
- Support the development and maintenance of policies and procedures, acting as the lead contact for the TriX repository.
- Manage and analyse data using the case management system and Excel spreadsheets to track quality metrics.
- Present findings and learning outcomes at team meetings, service forums, and performance clinics.
About You
You will be a detail-oriented professional with strong analytical and communication skills, able to interpret audit outcomes and translate findings into clear actions for service improvement. You will be confident presenting to varied audiences and proficient in data management tools.
Desirable experience:
- Background in children’s social care, safeguarding, or fostering services.
- Familiarity with SEND services or frameworks.
- Experience working with QA frameworks and audit methodologies.
To find out more information please contact Lily.
Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Quality Assurance and Improvement Officer employer: 4 RECRUITMENT SERVICES LTD
Contact Detail:
4 RECRUITMENT SERVICES LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance and Improvement Officer
✨Tip Number 1
Network like a pro! Reach out to people in the children's services sector, especially those involved in quality assurance. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of quality assurance frameworks and methodologies. We recommend practising common interview questions related to social care and presenting your findings clearly.
✨Tip Number 3
Showcase your analytical skills! Bring examples of how you've used data to drive improvements in past roles. We love seeing candidates who can turn numbers into actionable insights.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals to join our team.
We think you need these skills to ace Quality Assurance and Improvement Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in quality assurance and improvement, especially in children's services. We want to see how your skills align with the role, so don’t hold back on showcasing relevant achievements!
Showcase Your Analytical Skills: Since this role involves a lot of data analysis and reporting, be sure to mention any specific tools or methodologies you’ve used in the past. We love seeing candidates who can demonstrate their ability to interpret data and drive improvements.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. Clarity is key!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at 4 RECRUITMENT SERVICES LTD
✨Know Your Quality Assurance Frameworks
Make sure you brush up on the specific Quality Assurance Frameworks relevant to children's services. Familiarise yourself with how these frameworks operate and be ready to discuss how you can contribute to their delivery.
✨Showcase Your Analytical Skills
Prepare examples of how you've previously analysed data or audit findings. Be ready to explain how your insights led to improvements in service delivery, as this will demonstrate your ability to drive continuous improvement.
✨Practice Your Presentation Skills
Since you'll be presenting findings to various audiences, practice articulating complex information clearly and confidently. Consider doing mock presentations with friends or family to get comfortable with your delivery.
✨Collaborate and Communicate
Highlight your experience working collaboratively within teams. Think of examples where you've successfully worked with colleagues to support learning and development, as teamwork is key in this role.
