At a Glance
- Tasks: Manage learning events and provide top-notch administrative support for a dynamic Learning & Development team.
- Company: Join a local authority in Hertfordshire with a focus on growth and development.
- Benefits: Enjoy remote work flexibility, competitive pay, and opportunities for professional growth.
- Other info: Fast-paced environment with a chance to make a real difference.
- Why this job: Be the backbone of a learning culture that empowers others to succeed.
- Qualifications: Experience in administration and proficiency in Microsoft Office required.
The predicted salary is between 30000 - 42000 £ per year.
Our local authority client based in Hertfordshireare urgently seeking an experiencedLearning & Development Administration Officer.
*Remote working
Purpose of the Role
To deliver an effective, efficient, and customer-focused administrative service that supports the implementation of the Learning & Development strategy, enabling the organisation to meet its service objectives and KPIs.
Key Responsibilities
Learning Management System (Oracle Learn):
Manage learning events, delegate bookings, and pre/post-course administration using Oracle as the organisations LMS.
Maintain accurate records of learning activities and ensure timely updates to the system. Support reporting and data extraction to monitor engagement and performance.
Administrative Support: Provide a full range of administrative services including meeting coordination, minute-taking, agenda preparation, and follow-up actions. Handle written, verbal, and electronic correspondence professionally and promptly.
Undertake desktop research to support management responses and reporting.
Customer Service & Communications
Act as the first point of contact for learning enquiries, bookings, and support requests.
Deliver a professional front-of-house service for internal and external visitors.
Support the digital presence of Learning & Development through clear and engaging communications that promote a learning culture.
Data & Financial Management
Maintain and develop management information systems to ensure accurate data tracking and reporting.
Input and retrieve financial data including invoices, purchase orders, petty cash, card payments, and P-card transactions.
Contribute to income and expenditure reporting using Action for Childrens corporate systems.
Digital Proficiency
Proficient in Microsoft Office programmes (Excel, Word, Outlook, PowerPoint) for data management, reporting, and presentations.
Support the creation of high-quality written and financial reports consistent with organisational standards.
Please apply with your updated CV ensuring that any gaps in employment are explained.
At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy will have been unsuccessful.
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Locations
Learning & Development Administration Officer in Cheshire, Warrington employer: 4 RECRUITMENT SERVICES LTD
As a leading local authority in Hertfordshire, we pride ourselves on fostering a supportive and inclusive work environment that prioritises employee development and well-being. Our commitment to remote working allows for flexibility, while our focus on continuous learning ensures that you will have ample opportunities for professional growth and advancement within the organisation. Join us to be part of a team that values collaboration, innovation, and a strong customer service ethos.
Contact Details:
4 RECRUITMENT SERVICES LTD Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Learning & Development Administration Officer in Cheshire, Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for a Learning & Development Administration Officer role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews! Research common questions for administrative roles and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers. It’ll help you shine when discussing your experience with Oracle Learn and customer service.
✨Tip Number 3
Show off your digital skills! Make sure you’re comfortable with Microsoft Office, especially Excel and PowerPoint. Create a portfolio showcasing any reports or presentations you've done in the past. This will demonstrate your proficiency and give you an edge over other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck, and let’s get you that Learning & Development gig!
We think you need these skills to ace Learning & Development Administration Officer in Cheshire, Warrington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Learning & Development Administration Officer role. Highlight relevant experience with learning management systems like Oracle and any administrative skills that match the job description.
Showcase Your Skills:Don’t forget to showcase your digital proficiency, especially in Microsoft Office programmes. We want to see how you can manage data and create reports that align with our organisational standards.
Explain Employment Gaps:If you've got any gaps in your employment history, be upfront about them in your CV. A brief explanation can go a long way in showing us your transparency and honesty.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at 4 RECRUITMENT SERVICES LTD
✨Know Your LMS Inside Out
Since the role involves managing learning events using Oracle Learn, make sure you familiarise yourself with the system. Brush up on how to manage bookings and handle pre/post-course administration. Being able to discuss your experience with similar systems will show you're ready to hit the ground running.
✨Showcase Your Administrative Skills
Prepare examples of your previous administrative work, especially in meeting coordination and minute-taking. Highlight your ability to handle correspondence professionally. This will demonstrate that you can provide the full range of administrative services required for the role.
✨Customer Service is Key
As the first point of contact for learning enquiries, it's crucial to convey your customer service skills. Think of specific instances where you've successfully handled inquiries or resolved issues. This will help illustrate your ability to deliver a professional front-of-house service.
✨Be Data Savvy
The role requires maintaining management information systems and handling financial data. Be prepared to discuss your proficiency in Microsoft Office, particularly Excel. Bring examples of how you've used data tracking and reporting in past roles to support your claims.
