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- Tasks: Be the first point of contact for adult social care enquiries and provide essential support.
- Company: Join a dedicated team making a difference in the community.
- Benefits: Earn £17.29 per hour with a hybrid working model and flexible hours.
- Why this job: Make a real impact by helping those in need while developing your customer service skills.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Initial 3-month contract with potential for extension.
Pay: £17.29 per hour
Contract: Initial 3-month contract, starting ASAP
Location: Hybrid (County Hall, Oxford) – 1–2 days per week onsite
Working Pattern: Tuesday and Wednesday hybrid requirement
About the Role
We are seeking a Specialist Customer Service Officer to act as the first point of contact for adult social care enquiries. This critical role involves engaging...
Social Care Customer Service Officer in East End employer: 4 RECRUITMENT SERVICES LTD
Contact Detail:
4 RECRUITMENT SERVICES LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social Care Customer Service Officer in East End
✨Tip Number 1
Make sure you know the ins and outs of adult social care. Brush up on common queries and issues that people face, so you can show off your knowledge during interviews. We want to see you shine as the go-to person for customer service!
✨Tip Number 2
Practice your communication skills! As a Customer Service Officer, you'll need to engage with a variety of people. Try role-playing scenarios with friends or family to get comfortable with different types of enquiries. We’re all about being prepared!
✨Tip Number 3
Network like a pro! Connect with professionals in the social care sector on LinkedIn or attend local events. This can help you learn more about the role and even lead to job opportunities. We believe in the power of connections!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly. Let’s get you that interview!
We think you need these skills to ace Social Care Customer Service Officer in East End
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Social Care Customer Service Officer role. Highlight your relevant experience and skills that match the job description, so we can see how you fit right in!
Showcase Your Communication Skills: As a customer service officer, strong communication is key. Use clear and concise language in your application to demonstrate your ability to engage effectively with others. We want to see how you can connect with our clients!
Highlight Relevant Experience: If you've got experience in social care or customer service, make it shine! Share specific examples of how you've handled enquiries or supported clients in the past. This will help us understand your background better.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at 4 RECRUITMENT SERVICES LTD
✨Know Your Stuff
Make sure you understand the ins and outs of adult social care. Brush up on common enquiries and the services provided. This will show that you're not just interested in the role, but that you’re genuinely invested in helping others.
✨Showcase Your Communication Skills
As a Customer Service Officer, your ability to communicate clearly is key. Practice explaining complex information in simple terms. During the interview, be ready to demonstrate how you would handle various customer scenarios with empathy and clarity.
✨Prepare for Behavioural Questions
Expect questions about past experiences. Think of specific examples where you've successfully resolved customer issues or worked as part of a team. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
