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- Tasks: Be the first point of contact for adult social care enquiries and provide exceptional customer service.
- Company: Join a supportive team at County Hall, Oxford with a focus on social care.
- Benefits: Earn £17.29 per hour with a hybrid working model and flexible hours.
- Why this job: Make a difference in people's lives while developing your customer service skills.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Initial 3-month contract with potential for extension.
The predicted salary is between 13 - 16 £ per hour.
Pay: £17.29 per hour
Contract: Initial 3-month contract, starting ASAP
Location: Hybrid (County Hall, Oxford) – 1–2 days per week onsite
Working Pattern: Tuesday and Wednesday hybrid requirement
About the Role
We are seeking a Specialist Customer Service Officer to act as the first point of contact for adult social care enquiries. This critical role involves engaging...
Social Care Customer Service Officer in Banbury employer: 4 RECRUITMENT SERVICES LTD
Contact Detail:
4 RECRUITMENT SERVICES LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social Care Customer Service Officer in Banbury
✨Tip Number 1
Make sure you research the company and the role thoroughly. Knowing the ins and outs of adult social care will help you stand out during interviews. We want to see that you’re genuinely interested in making a difference!
✨Tip Number 2
Practice your communication skills! As a Customer Service Officer, you'll need to engage effectively with various stakeholders. We suggest doing mock interviews with friends or using online resources to sharpen your responses.
✨Tip Number 3
Network like a pro! Connect with professionals in the social care sector on LinkedIn. We can’t stress enough how valuable it is to have insider knowledge and potential referrals when applying for roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Social Care Customer Service Officer in Banbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and social care. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about social care and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Communication Skills: As a Customer Service Officer, communication is key. In your application, demonstrate your ability to engage with people effectively. Use clear language and a positive tone to reflect your approach.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at 4 RECRUITMENT SERVICES LTD
✨Know Your Stuff
Make sure you understand the basics of adult social care and the specific services offered. Brush up on common enquiries and challenges faced in this field, so you can demonstrate your knowledge during the interview.
✨Showcase Your Communication Skills
As a Customer Service Officer, you'll need to communicate effectively with various stakeholders. Practice articulating your thoughts clearly and concisely, and be ready to provide examples of how you've successfully handled customer queries in the past.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations. Think about potential scenarios you might face in this role and prepare your responses. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. This shows your interest in the role and helps you gauge if the company culture aligns with your values. Consider asking about team dynamics or the types of cases you might encounter.
