Credit Controller

Credit Controller

Newcastle upon Tyne Full-Time 30000 - 32000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage and collect debts, ensuring timely payments and resolving disputes.
  • Company: 3t is a global leader in training for energy and safety-critical sectors.
  • Benefits: Enjoy a competitive salary and the chance to work in a dynamic, innovative environment.
  • Why this job: Join a passionate team dedicated to empowering the workforce of the future.
  • Qualifications: 3 years of credit control experience and strong organisational skills required.
  • Other info: Opportunity for growth in a company operating across 60 countries.

The predicted salary is between 30000 - 32000 £ per year.

3t is currently looking to recruit a Credit Controller on a permanent contract located in Newcastle, UK.

The Company

At 3t, we are passionate about up-skilling and empowering workforces to ensure a prosperous future where all workers, organisations and our industries thrive. 3t is the combination of world-leading companies that are together transforming training in the energy, and wider safety-critical sectors, combining cutting-edge immersive technology with award-winning high-impact workforce training. We stand as a global training powerhouse operating across 60 countries worldwide. Together, we are training the workforce of the future. 3t Training Services is the UK’s largest and leading provider of training for the oil and gas, wind, and power industries, and a major player globally, whilst also making a significant impact on the wider utilities sectors including gas, electric, and water.

The Role Duties and Responsibilities:

  • Take a proactive role in managing and collecting debts via telephone and email
  • Ensure timely payments are received
  • Respond to relevant client enquiries
  • Manage collection of missing or delayed POs from customers
  • Resolve all disputes by liaising with internal and external stakeholders
  • Allocation of receipts to Sage accounting system
  • Keep payments on account to a minimum chasing remittance advice where necessary
  • Email box to keep within 5 days to comply with KPI’s
  • Prepare statements, client status reports and all relevant information as required
  • Work closely with the Sales and Booking teams to resolve outstanding issues
  • Build and maintain strong relationships with clients and suppliers via telephone to ensure the smooth running of accounts and visibility of the day-to-day cash cycle
  • Provide administrative support to the team and any other adhoc tasks that are required

The Person

At 3t our values of Innovation, Collaboration and Excellence are at the heart of what we do and reflect what is important to 3t, how we operate and fulfil our vision. We are looking for future colleagues who believe in the power of working together by being open and respectful, think creatively and dare to be different to find solutions and are dedicated, driven and passionate to strive for excellence.

You will have:

  • A minimum of 3 years credit control experience
  • Acute attention to detail with the ability to reconcile complex accounts
  • Excellent prioritisation, organisation and time management skills
  • Ability to maintain strong relationships with external and internal stakeholders
  • A positive can do attitude with an inquisitive mind
  • Knowledge and experience of Microsoft Office and Sage accountancy software desirable

Types: Full-time, Permanent

Pay: £30,000.00-£32,000.00 per year

Credit Controller employer: 3t | Training Services

At 3t, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Newcastle that fosters innovation and collaboration. Our commitment to employee growth is evident through continuous training opportunities and a supportive environment where your contributions are valued. Join us and be part of a global leader in workforce training, where you can make a meaningful impact while enjoying competitive benefits and a dynamic team atmosphere.
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Contact Detail:

3t | Training Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Credit Controller

✨Tip Number 1

Familiarise yourself with the Sage accounting system, as it's mentioned in the job description. If you have experience with similar software, be ready to discuss how those skills can transfer to Sage during your conversations.

✨Tip Number 2

Highlight your ability to build and maintain relationships. Prepare examples of how you've successfully managed client relationships in previous roles, as this is crucial for a Credit Controller at 3t.

✨Tip Number 3

Showcase your problem-solving skills by thinking of specific instances where you've resolved disputes or collected debts effectively. This will demonstrate your proactive approach, which aligns with the role's responsibilities.

✨Tip Number 4

Research 3t's values of Innovation, Collaboration, and Excellence. Be prepared to discuss how your personal values align with theirs and how you can contribute to their mission of empowering workforces.

We think you need these skills to ace Credit Controller

Credit Control Experience
Attention to Detail
Reconciliation Skills
Time Management
Organisational Skills
Relationship Management
Communication Skills
Problem-Solving Skills
Proactive Approach
Microsoft Office Proficiency
Sage Accounting Software Knowledge
Customer Service Skills
Negotiation Skills
Ability to Work Under Pressure

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your credit control experience, particularly any relevant achievements or responsibilities that align with the duties listed in the job description. Use keywords from the job posting to demonstrate your fit for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your values align with 3t's focus on innovation, collaboration, and excellence. Provide specific examples of how you've successfully managed debts and built relationships in previous roles.

Highlight Relevant Skills: In your application, emphasise your attention to detail, organisational skills, and ability to manage relationships with stakeholders. These are crucial for the Credit Controller position and should be clearly articulated in both your CV and cover letter.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential qualities for a Credit Controller.

How to prepare for a job interview at 3t | Training Services

✨Showcase Your Credit Control Experience

Make sure to highlight your previous credit control experience during the interview. Be prepared to discuss specific examples of how you've successfully managed debts, resolved disputes, and maintained strong relationships with clients.

✨Demonstrate Attention to Detail

Since attention to detail is crucial for this role, consider bringing along examples of reports or reconciliations you've worked on. This will help illustrate your ability to handle complex accounts effectively.

✨Emphasise Your Communication Skills

As a Credit Controller, you'll need to liaise with various stakeholders. Be ready to discuss how you’ve effectively communicated with clients and internal teams in the past, especially in resolving issues or collecting payments.

✨Align with Company Values

3t values Innovation, Collaboration, and Excellence. During the interview, express how your personal values align with these principles. Share examples of how you've demonstrated these qualities in your previous roles.

Credit Controller
3t | Training Services
3
  • Credit Controller

    Newcastle upon Tyne
    Full-Time
    30000 - 32000 £ / year (est.)

    Application deadline: 2027-06-02

  • 3

    3t | Training Services

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