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- Tasks: Manage training arrangements and maintain client training requirements with a focus on customer care.
- Company: Join a global leader in training for the energy and safety-critical sectors.
- Benefits: Enjoy semi-flexible working hours and a supportive work environment.
- Other info: Opportunity to build relationships with clients and enhance your career in a dynamic industry.
- Why this job: Be part of a team transforming workforce training with cutting-edge technology.
- Qualifications: Strong organisational skills and excellent communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
3t is currently looking to recruit a Training Management Services (TMS) Administrator on a permanent contract located in Aberdeen, Montrose or Newcastle, UK. 3t is the combination of world-leading companies that are together transforming training in the energy and wider safety-critical sectors, combining cutting-edge immersive technology with award-winning high-impact workforce training. We stand as a global training powerhouse operating across 60 countries worldwide. Together, we are training the workforce of the future. 3t Managed Services is the leading provider of global training and competency management services with many of the world’s leading Oil and Gas, Renewables and Public Sector organisations. We deliver impactful solutions to our clients that drive compliance and safety.
As TMS Administrator you will facilitate and administer training arrangements on behalf of TMS client workforce in conjunction with the training matrix. You will be responsible for managing all aspects of arranging and maintaining training requirements of TMS client employees including:
- Course bookings
- Scheduling training
- Obtaining and issuing certification
Additional responsibilities include:
- Answering incoming telephone calls and responding to emails and training enquiries in a timely manner
- Proactively speaking with designated client(s), delegates and third-party training providers
- Building strong working relationships with your designated client(s)
- Providing world class customer care at all times
We offer semi‑flexible working hours, with shifts available between 7:30am and 6:00pm (Monday–Friday), including a 30‑minute unpaid lunch break.
Job Types: Full-time, Permanent
Training Management Services (TMS) Administrator in Montrose employer: 3t | Training Services (UK)
Contact Detail:
3t | Training Services (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Management Services (TMS) Administrator in Montrose
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their training approach and be ready to discuss how you can contribute to their mission of transforming workforce training.
✨Tip Number 3
Practice your communication skills. As a TMS Administrator, you'll need to handle calls and emails with ease. Mock interviews or role-playing can help you feel more confident.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Training Management Services (TMS) Administrator in Montrose
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the TMS Administrator role. Highlight relevant experience in training management and customer care, as these are key aspects of the job. We want to see how your skills align with what we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about training and how you can contribute to our mission at 3t. Keep it concise but engaging – we love a good story!
Showcase Your Communication Skills: As a TMS Administrator, you'll be interacting with clients and training providers regularly. Make sure your application reflects your strong communication skills. Clear and professional language goes a long way in making a great impression!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s straightforward and ensures your application gets to the right people. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at 3t | Training Services (UK)
✨Know the Company Inside Out
Before your interview, take some time to research 3t and its role in the training sector. Understand their mission, values, and the specific services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Master the Job Description
Familiarise yourself with the responsibilities of a TMS Administrator. Be ready to discuss how your skills align with managing training arrangements, scheduling, and customer care. Prepare examples from your past experiences that demonstrate your ability to handle these tasks.
✨Practice Your Communication Skills
As this role involves answering calls and responding to emails, practice clear and concise communication. You might even want to do a mock interview with a friend, focusing on how you would handle client inquiries and maintain strong relationships.
✨Showcase Your Customer Care Approach
Since providing world-class customer care is crucial for this position, think of specific instances where you've gone above and beyond for a customer. Be prepared to share these stories during your interview to highlight your commitment to excellent service.