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- Tasks: Lead a team to manage training arrangements and ensure compliance for clients.
- Company: Join a global powerhouse transforming training in the energy sector.
- Benefits: Enjoy semi-flexible working hours and a supportive work environment.
- Other info: Opportunities for career development and innovative thinking.
- Why this job: Make a real impact on workforce training and safety across 60 countries.
- Qualifications: Experience in customer service and knowledge of the Oil & Gas industry preferred.
The predicted salary is between 40000 - 50000 £ per year.
3t is currently looking to recruit a Training Management Services (TMS) Team Lead on a permanent contract located in Aberdeen, Montrose or Newcastle, UK. 3t is the combination of world-leading companies that are together transforming training in the energy and wider safety-critical sectors, combining cutting-edge immersive technology with award-winning high-impact workforce training. We stand as a global training powerhouse operating across 60 countries worldwide. Together, we are training the workforce of the future.
3t Managed Services is the leading provider of global training and competency management services with many of the world’s leading Oil and Gas, Renewables and Public Sector organisations. We deliver impactful solutions to our clients that drive compliance and safety.
As TMS Team Lead you will:
- Facilitate and administer training arrangements on behalf of TMS client workforce in conjunction with the training matrix.
- Manage all aspects of arranging and maintaining training requirements of TMS client employees including course bookings, scheduling training, obtaining and issuing certification.
- Manage team rota.
- Think innovatively and make decisions to assist the Account Manager.
- Lead contract team; develop staff through appraisals and succession planning.
- Support the Account Manager to achieve department strategic development and successful growth.
- Review client’s 3rd party training spend on a regular basis to monitor trends.
- Provide contract team with required look-ahead reports and ensure these are completed.
- Provide Client Account Manager with regular updates.
- Issue process updates to team and ensure training is offered if required.
- Verify that data within Client / Internal LMS is fully populated and accurate.
Requirements:
- Knowledge of Health, Safety, Security, Environmental, Quality (including Audits).
- Customer service experience.
- Sound knowledge of the Oil & Gas Industry as an advantage.
- Excellent IT skills (MS Office).
- Software system experience as an advantage.
We offer semi‑flexible working hours, with shifts available between 7:30am and 6:00pm (Monday–Friday), including a 30‑minute unpaid lunch break.
Job Types: Full-time, Permanent.
Service Management Lead (Permanent) in Montrose employer: 3t | Training Services (UK)
Contact Detail:
3t | Training Services (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Management Lead (Permanent) in Montrose
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to 3t. Attend events or webinars where you can meet potential colleagues and learn more about the company culture.
✨Tip Number 2
Prepare for the interview by researching 3t's training solutions and their impact on the energy sector. Show us that you understand our mission and how you can contribute to transforming workforce training.
✨Tip Number 3
Practice your answers to common interview questions, but also be ready for situational ones. Think about how you would handle scheduling conflicts or team management challenges in a dynamic environment.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Service Management Lead (Permanent) in Montrose
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the TMS Team Lead role. Highlight your experience in training management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your background aligns with our mission at 3t. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples to demonstrate how you've made an impact in previous roles, especially in training or team leadership. We love seeing results!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at 3t | Training Services (UK)
✨Know Your Stuff
Make sure you brush up on the specifics of the oil and gas industry, especially in relation to training management. Familiarise yourself with key terms and trends that are relevant to 3t's operations. This will show your genuine interest and understanding of the sector.
✨Showcase Your Leadership Skills
As a TMS Team Lead, you'll need to demonstrate your ability to lead and develop a team. Prepare examples from your past experiences where you've successfully managed a team, handled appraisals, or implemented succession planning. This will highlight your capability to support the Account Manager effectively.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios where you had to think innovatively to resolve issues or improve processes. Practising these responses can help you articulate your thought process clearly during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about the company culture, team dynamics, and future projects. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.