At a Glance
- Tasks: Support advisers and manage client portfolios in a dynamic financial services environment.
- Company: Join a growing team focused on high-quality service and long-term relationships.
- Benefits: Competitive salary, flexible hours, generous holiday, and professional development support.
- Other info: Enjoy a supportive workplace with excellent career growth opportunities.
- Why this job: Forge a real career path while making a positive impact on clients' lives.
- Qualifications: Experience in administration or financial services with strong communication skills.
The predicted salary is between 28000 - 28000 £ per year.
We are looking for someone who is seeking a long-term career opportunity! Our client focuses on delivering high-quality service and building long-term relationships within financial services and group risk schemes. They are looking to recruit an Employee Benefits Administrator to join their growing team. The role involves supporting advisers, managing a portfolio of clients, and ensuring all clients receive a high standard of service. This is an excellent opportunity for someone who is client-focused and wanting to forge themselves a real career path.
Key Responsibilities:
- Provide day-to-day administrative support to the Employee Benefits team.
- Liaise professionally with clients, HR and Payroll representatives, and external providers via telephone and email.
- Respond to internal and external enquiries promptly.
- Act as the main point of contact for allocated cases, managing communications between clients, advisers and product providers.
- Process new business applications, policy amendments and annual renewals.
- Support the onboarding of new clients.
- Analyse and review departmental data.
- Maintain a strong working knowledge of healthcare and group risk products.
- Provide additional administrative and operational support to the Head of Employee Benefits Administration and Head of Employee Benefits Advice as required.
Experience Required:
- Experience working in Administration, Insurance, HR, Financial Services, or Employee Benefits.
- Excellent time management and organisational skills with the ability to prioritise workloads.
- Strong analytical skills and attention to detail.
- Exceptional written and verbal communication skills.
- Ability to work independently with minimal supervision.
- Client-focused with the ability to address and resolve queries effectively.
Benefits:
- £27,000 - £29,000 P.A (dependent on experience)
- Monday - Friday, 9:00am - 5:30pm (flexible start and finish times)
- 20 days holiday (increasing with service up to 30 days) plus bank holidays and Christmas closure
- On-site parking
- Pension scheme - 5% matched contribution and National Insurance kickback
- Death in Service - life cover up to 4x annual salary
- Critical Illness Cover - up to 2x annual salary
- Dental scheme
- Private Medical Insurance
- Lunch paid for by company
- Exam support for professional qualifications
If you are interested in this Employee Benefits Administrator position, please apply within. Applications from outside the UK will not be considered.
