At a Glance
- Tasks: Build and optimise CRM journeys using Bloomreach, driving personalisation and automation.
- Company: Rapidly growing tech company redefining customer connections through data.
- Benefits: Up to £65k salary, 20% bonus, hybrid work, and career growth opportunities.
- Other info: Join a collaborative team backed by significant investment and ambitious growth plans.
- Why this job: Take ownership of a high-impact role and become the go-to expert in a dynamic team.
- Qualifications: Experience with Bloomreach or similar platforms and strong technical CRM skills.
The predicted salary is between 65000 - 65000 € per year.
Our client is scaling rapidly following a major investment and is redefining how it connects with customers through data and technology. With a strong CRM foundation already in place, they are now focused on deepening their personalisation capabilities and bringing more technical expertise in-house. This hire is critical to reducing reliance on external agencies and accelerating the shift to a truly automated, insight‑led CRM engine.
The Technical CRM Manager will act as the in‑house platform expert, owning the hands‑on build, execution, and optimisation of CRM journeys and personalisation within Bloomreach.
Role Highlights- Build and deploy complex, triggered lifecycle journeys directly within Bloomreach
- Own automation logic, decisioning rules, and dynamic personalisation at scale
- Configure and optimise journeys, including QA, testing, and data validation
- Act as the internal SME, reducing reliance on external agencies
- Continuously refine performance through hands‑on optimisation and testing
- Deep, hands‑on experience with Bloomreach or similar CDP/CRM platforms (e.g., Braze)
- Proven ability to build complex automated journeys and triggers independently
- Strong understanding of data structures, segmentation, and logic‑based targeting
- Experience owning QA, execution, and troubleshooting within CRM platforms
- Background in technical CRM roles (e.g. CRM Developer, Email Engineer, CDP Specialist)
- Up to £65k base salary with 20% bonus potential
- High‑impact role with real ownership of CRM platform capability
- Opportunity to become the go‑to technical expert in a growing team
- Backed by significant investment and ambitious growth plans
- Hybrid working with a collaborative, high‑performing CRM team
Apply today to grow your career with a forward‑thinking employer committed to equal opportunity. We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.
Technical CRM Manager employer: 3Search
Join a forward-thinking employer in Hemel Hempstead, where you'll play a pivotal role as a Technical CRM Manager, driving innovation and personalisation within a rapidly scaling organisation. Enjoy a competitive salary with bonus potential, hybrid working arrangements, and the chance to become the go-to expert in a collaborative, high-performing team dedicated to your professional growth and equality of opportunity.
StudySmarter Expert Advice🤫
We think this is how you could land Technical CRM Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work with Bloomreach or similar platforms. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your experience with CRM platforms. This will help you stand out during interviews and demonstrate your hands-on expertise.
✨Tip Number 3
Prepare for technical questions! Brush up on your knowledge of automation logic, decisioning rules, and data structures. Being able to discuss these topics confidently will impress potential employers.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, which we really value.
We think you need these skills to ace Technical CRM Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Technical CRM Manager. Highlight your experience with Bloomreach or similar platforms, and don’t forget to showcase any complex automated journeys you've built. We want to see how you can bring your skills to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past work in CRM and how it aligns with our goals at StudySmarter. Let us know what excites you about this opportunity!
Show Off Your Technical Skills:Since this role is all about technical expertise, make sure to highlight your hands-on experience with CRM platforms. Talk about your understanding of data structures and how you've optimised journeys in the past. We love seeing candidates who can dive deep into the tech side!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at 3Search
✨Know Your Platforms Inside Out
Make sure you have a solid understanding of Bloomreach and Braze. Familiarise yourself with their features, capabilities, and any recent updates. Being able to discuss specific functionalities and how you've used them in past roles will show your expertise and confidence.
✨Showcase Your Journey-Building Skills
Prepare examples of complex automated journeys you've built in previous positions. Be ready to explain the logic behind your decision-making, how you optimised these journeys, and the results you achieved. This will demonstrate your hands-on experience and problem-solving abilities.
✨Data is Key – Know Your Numbers
Brush up on your understanding of data structures and segmentation strategies. Be prepared to discuss how you've used data to inform your CRM strategies and improve personalisation. Showing that you can leverage data effectively will set you apart as a candidate.
✨Be Ready for Technical Questions
Expect some technical questions related to QA, execution, and troubleshooting within CRM platforms. Prepare to discuss specific challenges you've faced and how you resolved them. This will highlight your critical thinking and technical skills, which are essential for this role.
