Head of Online (Amazon, Ocado and Grocery.com) in Maidstone

Patrick Murray and 3Search are working with a high-growth FMCG organisation to appoint a senior digital commerce leader. This role has been created as part of continued business growth and increased investment in digital and omnichannel capability. As online grocery and pure-player channels accelerate in importance, the business is strengthening leadership to drive performance across Amazon, Ocado and grocery.com partners, while embedding best-in-class digital execution across sales and marketing.

Our client is a globally established, purpose-led food business with a strong portfolio of household consumer brands. Operating across traditional retail, e-commerce and out-of-home channels, the organisation is investing heavily in digital transformation, data, and capability building to secure long-term, sustainable growth. This is an environment where the Head of Online will have real ownership, influence, and visibility at senior level.

The Head of Online will:

• Own and deliver the UK & Ireland online strategy across Amazon, Ocado, and grocery.com partners, driving accelerated growth.
• Hold full P&L responsibility for UK pure-player accounts, leading negotiations, sales strategy, and commercial performance.
• Lead, coach, and develop the Fantastic Ecommerce Manager, helping them play to their strengths and upskill where necessary.
• Influence wider Grocery NAMs, upskilling and educating about digital shelf and ensuring increased adoption and adherence to core Digital KPIs.
• Be the in-house Online/Ecommerce Sales Advocate, proactively communicating about all Digital, Ecommerce, Online ecosystem evolutions across all key stakeholders and job functions (Sales, Marketing, Supply Chain, Finance).
• Set KPIs, performance frameworks, and action plans to optimise online sales, margin, and execution.
• Identify, test, and scale new opportunities across quick commerce, social commerce, and emerging digital platforms.

The role requires:

• A fantastic background of Online commercial experience with proven success across Amazon, Ocado, and major grocery.com retailers.
• Strong negotiation capability with a track record of driving commercial transformation.
• Hands-on understanding of retail distribution, category management, and trade marketing.
• Experience managing agencies across PPC, SEO, and digital performance.
• A strong financial mindset with confidence owning and optimising P&L performance.

Technical & data capability includes:

• Working knowledge of Brandbank, Data Impact, Circana and/or Nielsen IQ.
• A proactive approach to adopting digital tools, data platforms, and AI to enhance performance.

What the client offers:

• A senior, high-impact role with clear ownership and accountability.
• The opportunity to shape Amazon, Ocado and grocery.com strategy within a growing omnichannel business.
• Hybrid working model based in Sevenoaks.
• Career development within an international, purpose-led organisation.
• Competitive salary, benefits, and flexible working arrangements.

The client is committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, they strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. Apply now to take your career to the next level with a pioneering company.