At a Glance
- Tasks: Lead exciting loyalty campaigns and enhance customer experiences across various channels.
- Company: Join a prestigious retail brand focused on exceptional customer relationships.
- Benefits: Competitive salary, benefits package, and opportunities for career growth.
- Other info: Collaborate with senior stakeholders and develop innovative customer engagement strategies.
- Why this job: Make a real impact on customer loyalty strategies in a luxury retail setting.
- Qualifications: 2+ years in loyalty, CRM, or marketing with strong project management skills.
The predicted salary is between 41000 - 41000 £ per year.
Loyalty Marketing Executive - £41,000 + Benefits - 12 Month FTC - London (3 days per week)
Our client is a well known retail organisation focused on creating exceptional customer experiences and building lasting relationships with its audience.
This is an opportunity to join a dedicated Loyalty & CRM function where your work will directly influence customer engagement, retention and commercial performance.
You’ll play an important role in shaping loyalty activity across multiple customer touchpoints, working with experienced marketing, CRM, creative, technology and insight teams.
With exposure to senior stakeholders and the opportunity to contribute to future loyalty strategy, this role offers a strong platform for someone looking to develop their career in customer marketing and loyalty.
The Loyalty Marketing Executive will help deliver targeted, commercially effective loyalty activity that strengthens customer relationships and supports long-term programme growth.
- Role Highlights
- Own the end-to-end delivery of loyalty promotions and customer communications, coordinating briefs, creative, technical requirements and campaign execution.
- Support the development of loyalty propositions, programme benefits and lifecycle activity across physical retail, digital and app channels.
- Use customer data, campaign performance and testing results to identify opportunities that improve engagement, retention and lifetime value.
- Manage the promotional calendar, project documentation, budgets, purchase orders and invoices to keep campaigns commercially controlled and delivered on time.
- Brief creative teams and collaborate with CRM, IT, marketing and insight specialists to turn customer opportunities into compelling campaigns.
- You Will Need
- 2+ years’ experience in loyalty, CRM, marketing, operations or project management, ideally within a customer-focused environment.
- Strong project management skills, with excellent organisation, prioritisation and attention to detail across multiple workstreams.
- Confidence working with customer data, campaign results and commercial information to develop recommendations and measure ROI.
- Excellent stakeholder management skills, with the ability to communicate effectively across technical, creative and commercial teams.
- Knowledge of loyalty and database marketing technology; experience with Annex Cloud, Emarsys or relevant platforms would be advantageous.
- Why You’ll Love It
- Opportunity to influence customer retention, engagement and loyalty strategy within a prestigious luxury retail environment.
- Direct exposure to senior stakeholders and cross-functional teams.
- Scope to develop innovative loyalty propositions and customer experiences.
- A varied role combining campaign delivery, analysis, project management and commercial responsibility.
- Line management experience through responsibility for one Loyalty Assistant.
- Opportunity to build expertise across loyalty, CRM and customer lifecycle marketing.
In line with the Equality Act 2010, we strive to create and maintain a working environment where everyone can make the best use of their skills, free from discrimination or harassment, and where decisions are based on merit.
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Loyalty Marketing Executive FTC employer: 3Search
Join an innovative international consumer technology business that values creativity and offers real ownership from day one. With a flexible hybrid working model in London, you'll have the chance to influence video strategy across global markets while collaborating with experienced professionals in a supportive and inclusive environment. This role not only promises immediate project impact but also provides opportunities for personal and professional growth in a dynamic and ambitious setting.
StudySmarter Expert Advice🤫
We think this is how you could land Loyalty Marketing Executive FTC
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for 3Search and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like 3Search are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with 3Search on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at 3Search. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Loyalty Marketing Executive FTC
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit 3Search. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of 3Search:Show us that you’ve done your homework! In your application, briefly mention what you admire about 3Search’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at 3Search
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at 3Search will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At 3Search, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
