Our client is an ambitious, rapidly expanding consumer business with an international presence and a clear vision for growth. Operating across multiple consumer categories, they combine commercial expertise, investment and entrepreneurial thinking to build the brand in competitive global markets.
With an established portfolio and significant opportunities for further expansion, this is an exceptional opportunity to influence digital strategy, accelerate international growth and take ownership of a substantial eCommerce operation.
The Ecommerce Director will lead global digital trading across DTC websites and emerging commerce channels. With full responsibility for revenue, profitability and customer growth, you'll shape the commercial strategy, optimise digital performance and lead an established team of 2-3 direct reports and several indirect reports.
This opportunity offers genuine commercial ownership, international exposure and the chance to shape the next phase of growth within a business investing in its digital capabilities.
Role Highlights:
Own global Ecommerce strategy, revenue, margins and P&L performance across consumer-facing digital channels.
Drive profitable growth across D2C websites and emerging social commerce platforms.
Lead customer acquisition, conversion optimisation and retention strategies to maximise customer lifetime value.
Oversee Shopify, digital trading operations, commercial forecasting, promotional planning and technology optimisation.
Develop high-performing teams, manage external partners and collaborate with senior stakeholders to deliver sustainable growth.
You Will Need:
8+ years experience working in Ecommerce/Digital, including a few years operating at Director level
Ideally some experience in beauty, personal care or related consumer sectors
Proven success scaling consumer brands revenue to £20m+
Demonstrable experience driving significant commercial growth within the US market
Strong commercial ownership of digital revenue, profitability, budgets and P&L performance
Advanced knowledge of Shopify, D2C trading, performance marketing, CRM and conversion optimisation
Proven leadership capabilities, excellent analytical skills and the confidence to influence senior stakeholders while remaining commercially hands-on
Due to a high number of applicants, we are only able to respond to successful candidates
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Ecommerce Director in London employer: 3Search
Join an innovative international consumer technology business that values creativity and offers real ownership from day one. With a flexible hybrid working model in London, you'll have the chance to influence video strategy across global markets while collaborating with experienced professionals in a supportive and inclusive environment. This role not only promises immediate project impact but also provides opportunities for personal and professional growth in a dynamic and ambitious setting.
