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- Tasks: Lead a team to optimise multi-channel campaigns and enhance customer relationships.
- Company: A top entertainment venue in London with a focus on innovation.
- Benefits: Hybrid working, dynamic environment, and opportunities for professional growth.
- Why this job: Join a vibrant team and make a real impact in customer engagement.
- Qualifications: 6-7 years of CRM experience and strong leadership skills required.
- Other info: Work three days in the office and enjoy a creative atmosphere.
The predicted salary is between 43200 - 72000 £ per year.
A leading entertainment venue in London is seeking a Head of Customer Relationship Management. This role involves leading a team, optimizing multi-channel campaigns using Salesforce Marketing Cloud, and driving customer lifecycle management.
Candidates should have 6-7 years of CRM experience in subscription-based environments and strong leadership skills. The position offers hybrid working with three days in the office, providing a dynamic environment that supports growth and innovation.
CRM Growth Lead - Multi-Channel, Hybrid in London employer: 3Search
Contact Detail:
3Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Growth Lead - Multi-Channel, Hybrid in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the CRM space, especially those who have experience with multi-channel campaigns. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your past successes in CRM and campaign optimisation. This will help you stand out during interviews and demonstrate your hands-on experience.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers, especially around leadership and customer lifecycle management. The more comfortable you are, the better you'll perform.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to show your enthusiasm for joining our dynamic team.
We think you need these skills to ace CRM Growth Lead - Multi-Channel, Hybrid in London
Some tips for your application 🫡
Show Off Your CRM Experience: Make sure to highlight your 6-7 years of CRM experience, especially in subscription-based environments. We want to see how you've optimised campaigns and driven customer lifecycle management in your previous roles.
Leadership Skills Matter: Since this role involves leading a team, don’t forget to showcase your leadership skills. Share examples of how you've motivated teams or managed projects successfully. We love seeing how you can inspire others!
Tailor Your Application: Take the time to tailor your application to our job description. Use keywords from the listing, like 'multi-channel campaigns' and 'Salesforce Marketing Cloud', to show us you’re the perfect fit for the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at 3Search
✨Know Your CRM Inside Out
Make sure you’re well-versed in CRM strategies, especially within subscription-based environments. Brush up on Salesforce Marketing Cloud features and how they can optimise multi-channel campaigns. This will show your potential employer that you’re not just familiar with the tools, but you know how to leverage them effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you motivated your team to overcome them. This is crucial for a role that requires strong leadership, so be ready to discuss your management style and how you foster growth and innovation.
✨Understand the Customer Lifecycle
Dive deep into customer lifecycle management and be prepared to discuss strategies you've implemented to enhance customer engagement. Highlight any successful campaigns you've run and the metrics that demonstrate their effectiveness. This will illustrate your ability to drive results in a dynamic environment.
✨Be Ready for Hybrid Work Discussions
Since this role offers hybrid working, think about how you’ve adapted to remote and in-office work in the past. Be prepared to discuss how you maintain team cohesion and productivity in a hybrid setting. This shows that you’re adaptable and can thrive in the company’s working model.
