At a Glance
- Tasks: Plan and execute multi-channel CRM campaigns for exciting festivals and brands.
- Company: Join a dynamic marketing team in the live entertainment industry.
- Benefits: Enjoy a competitive salary, fully remote work, and opportunities for professional growth.
- Other info: Flexible remote work environment with a focus on collaboration and innovation.
- Why this job: Make a real impact on diverse campaigns while working independently and creatively.
- Qualifications: Experience with Braze and a solid understanding of CRM strategies required.
The predicted salary is between 45000 - 45000 £ per year.
Are you an experienced CRM professional who enjoys taking ownership, building engaging campaigns, and working across multiple brands? This is an opportunity to join a growing in‑house marketing function supporting an extensive portfolio of live entertainment brands and festivals across multiple markets. As the team expands, you’ll help shape how CRM is delivered across a diverse range of events, audiences and campaigns. You’ll have the freedom to work independently, contribute ideas and make a tangible impact, while collaborating with stakeholders across different markets in an environment where initiative, adaptability and creative problem‑solving are genuinely valued.
Role Overview
The CRM Executive will plan, build and deliver multi‑channel CRM campaigns across a varied portfolio of festivals and live entertainment brands. Combining hands‑on campaign execution with strategic input, you’ll help onboard brands onto a centralised CRM platform, develop effective audience communications and ensure campaigns are delivered accurately and on time.
Role Highlights
- Build, launch and optimise email and SMS campaigns, templates, audience segments and automated customer journeys using Braze.
- Coordinate CRM platform migrations for festivals and brands, supporting campaign builds, data imports and troubleshooting activities.
- Partner with marketing leads and festival stakeholders to plan campaigns, agree timelines and coordinate activity around upcoming events.
- Contribute to CRM strategy, identifying opportunities to improve audience engagement and strengthen campaign performance.
- Manage multiple brands, competing priorities and ad hoc requests, taking ownership from planning through to delivery.
You Will Need
- Hands‑on Braze experience, ideally including email builds, campaign templates, Canvas journeys and audience segmentation.
- A broad understanding of CRM strategy, campaign execution and multi‑channel marketing, alongside practical technical skills.
- The confidence to work autonomously, solve problems independently and take initiative without relying on constant direction.
- Strong organisation and time management skills, with the ability to manage several campaigns and stakeholders against tight deadlines.
- Experience in live entertainment, events or an agency environment would be advantageous, particularly where you’ve supported multiple brands or clients simultaneously.
Why You’ll Love It
- Meaningful ownership: Take responsibility for campaigns and influence how CRM operates across multiple brands.
- Variety: Work across different festivals, audiences and markets rather than being restricted to a single brand.
- Opportunity to influence: Help establish processes and improve ways of working within a growing centralised marketing function.
- Room to develop: Build on your CRM expertise while broadening your strategic, project management and stakeholder management skills.
- Fully remote working: Work from anywhere in the UK, with the flexibility to manage your workload independently while collaborating with colleagues across different markets.
We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.
Due to a high number of applicants, we are only able to respond to successful candidates.
CRM Executive in London employer: 3Search
Join an innovative international consumer technology business that values creativity and offers real ownership from day one. With a flexible hybrid working model in London, you'll have the chance to influence video strategy across global markets while collaborating with experienced professionals in a supportive and inclusive environment. This role not only promises immediate project impact but also provides opportunities for personal and professional growth in a dynamic and ambitious setting.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Executive in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for 3Search and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like 3Search are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with 3Search on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at 3Search. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace CRM Executive in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit 3Search. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of 3Search:Show us that you’ve done your homework! In your application, briefly mention what you admire about 3Search’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at 3Search
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at 3Search will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At 3Search, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
