At a Glance
- Tasks: Build and optimise CRM campaigns across email, push notifications, and in-app messaging.
- Company: Join a leading international consumer-facing organisation transforming digital marketing.
- Benefits: Up to £275 per day, remote-first work, and potential for contract extension.
- Other info: Opportunity to learn from experienced leaders and contribute to exciting digital transformation.
- Why this job: Shape best-in-class CRM programmes and influence strategy in a dynamic environment.
- Qualifications: Experience with CRM platforms like Braze and strong analytical skills.
The predicted salary is between 47181 - 52413 £ per year.
x4 Interim CRM Executive (Braze) - Up to £275 per day (Umbrella) - Remote-first, with occasional travel - Initial 3-month contract with strong extension potential
*Native or fluent Spanish, Dutch or German language skills would be highly desirable.
Alternatively, proven experience delivering CRM campaigns into European markets will be equally valued.
We're working with a international consumer-facing organisation that is investing significantly in the transformation of its digital marketing capabilities.
As part of a wider business change programme, the company is centralising its CRM function to create a best-in-class customer engagement team that will support multiple brands and markets across Europe.
This is a rare opportunity to join at a pivotal stage, where you'll have genuine influence over how CRM evolves, work alongside experienced leadership and contribute to programmes that operate at significant scale.
The CRM Executive will play a key role in delivering and optimising customer journeys across multiple European markets, working alongside an experienced Regional CRM Lead and reporting into the Head of the CRM Hub.
This is far more than a business-as-usual CRM position—it's an opportunity to help shape best-in-class CRM programmes from the ground up within a business investing heavily in customer experience.
The CRM Executive will
- Build, deploy and optimise CRM campaigns across email, push notifications and in-app messaging.
- Support the development of customer journeys that improve engagement, retention and commercial performance.
- Work closely with regional stakeholders and the central CRM Hub to deliver high-quality campaigns across multiple brands.
- Analyse campaign performance and customer behaviour to identify opportunities for continuous improvement.
- Contribute to the ongoing development of CRM processes as the function continues to mature and scale.
The CRM Executive will ideally have
- Hands-on experience using CRM platforms such as Braze (preferred), Adobe Campaign or Hub Spot.
- Experience delivering multi-channel CRM campaigns across email, push and/or in-app messaging.
- A proactive, hands-on approach with the confidence to thrive in a fast-moving transformation environment.
- Strong analytical skills with the ability to interpret campaign performance and optimise future activity.
- Native or fluent Spanish, Dutch or German language skills would be highly desirable.
Alternatively, proven experience delivering CRM campaigns into European markets will be equally valued.
- Why You'll Love It
- Remote-first working with only occasional travel to London.
- Initial 3-month contract with a strong likelihood of extension or a permanent opportunity.
- Join a business undergoing one of the most exciting digital transformations in the live entertainment industry.
- Work on CRM programmes with genuine international scale and visibility across globally recognised brands.
- Learn directly from an experienced CRM leadership team while helping build a best-in-class CRM function from the ground up.
- Opportunity to influence CRM strategy rather than simply execute established processes.
We are committed to promoting equality of opportunity for all employees and job applicants.
In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.
Due to a high number of applicants, we are only able to respond to successful candidates.
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Interim CRM Executive (Braze) employer: 3Search
3Search is an excellent employer that fosters a dynamic work culture in Reading, where innovation and collaboration thrive. Employees benefit from a competitive salary and comprehensive benefits package, alongside ample opportunities for professional growth and development in the fast-paced world of e-commerce. Join us to make a meaningful impact while enjoying a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Interim CRM Executive (Braze)
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for 3Search and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like 3Search are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with 3Search on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at 3Search. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Interim CRM Executive (Braze)
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit 3Search. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of 3Search:Show us that you’ve done your homework! In your application, briefly mention what you admire about 3Search’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at 3Search
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at 3Search will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At 3Search, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
