Are you an ecommerce manager who knows how to turn better customer experiences into stronger commercial results?
We're working with an established, Health & Wellness brand who are investing in the growth of its DTC ecommerce channel. With an extensive product portfolio, a growing digital presence and an ambitious transformation underway, this is an opportunity to influence how customers discover, understand and purchase products online.
This is a newly created position which offers genuine ownership, combining creative thinking, commercial insight and data-led optimisation to improve the online shopping experience.
The Ecommerce Optimisation Manager will take ownership of improving website content and customer journeys, working closely with Brand, Design and Digital Marketing to deliver commercially effective changes across the website, Amazon and other online retail channels.
Role Highlights:
- Own website optimisation: Identify opportunities to improve product pages, landing pages and customer journeys, making products easier to understand and purchase.
- Lead creative briefing: Translate commercial objectives into clear briefs for imagery, copy, product messaging and digital content, working with internal creative teams.
- Drive conversion improvements: Use analytics, heatmaps and A/B testing to understand customer behaviour, identify friction points and implement changes that improve performance.
- Improve cross-channel consistency: Apply successful website improvements across Amazon and major retail partner platforms, ensuring consistent and effective product presentation.
- Shape ecommerce processes: Establish a structured approach to content planning, testing and optimisation, helping teams prioritise opportunities and deliver measurable improvements.
You Will Need:
- Proven ecommerce experience, with examples of improving website performance, product pages or online customer journeys.
- Strong creative judgement, with the ability to recognise opportunities in website design, imagery and messaging and translate these into actionable briefs.
- Experience using analytics, customer behaviour insights and A/B testing to inform decisions and improve conversion.
- Excellent stakeholder management skills, with confidence collaborating across ecommerce, marketing, brand and creative functions.
- A commercially focused mindset, strong organisational skills and the initiative to take ownership of projects from concept through to delivery.
- Experience with Amazon optimisation, Shopify, ratings and reviews, or consumer-focused sectors such as FMCG, beauty and wellness would be advantageous, but isn't essential.
Why You'll Love It:
- Genuine ownership: Take responsibility for shaping and improving a growing direct-to-consumer ecommerce channel.
- Creative and commercial influence: Work closely with experienced digital, brand and design specialists to bring meaningful improvements to life.
- Opportunity to build: Join at an exciting stage of digital transformation, with the freedom to establish new processes, introduce ideas and make a visible impact.
Due to a high number of applicants, we are only able to respond to successful candidates
Ecommerce Optimisation Manager employer: 3Search
Join an innovative international consumer technology business that values creativity and offers real ownership from day one. With a flexible hybrid working model in London, you'll have the chance to influence video strategy across global markets while collaborating with experienced professionals in a supportive and inclusive environment. This role not only promises immediate project impact but also provides opportunities for personal and professional growth in a dynamic and ambitious setting.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Optimisation Manager
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like 3Search are looking for when hiring for a Ecommerce Optimisation Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to 3Search for the Ecommerce Optimisation Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at 3Search as a Ecommerce Optimisation Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out 3Search’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Ecommerce Optimisation Manager.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at 3Search, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with 3Search's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at 3Search. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at 3Search
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that 3Search uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at 3Search. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
