3Search in London is seeking a CRM & Retention Lead to own the subscription lifecycle end-to-end, driving churn reduction and sustained revenue growth.
You will design onboarding, activation, and post-purchase journeys across email and SMS, use segmentation and data insights to personalise messaging, and collaborate with founders, Growth, Product and Customer teams to embed retention thinking across the customer experience.
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CRM & Retention Lead — Hybrid, High-Impact Growth employer: 3Search
Join an innovative international consumer technology business that values creativity and offers real ownership from day one. With a flexible hybrid working model in London, you'll have the chance to influence video strategy across global markets while collaborating with experienced professionals in a supportive and inclusive environment. This role not only promises immediate project impact but also provides opportunities for personal and professional growth in a dynamic and ambitious setting.
