Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: As a CRM Analyst, you'll turn customer data into actionable insights and build interactive reports.
- Company: Join a fast-growing retail sports brand with a collaborative and entrepreneurial culture.
- Benefits: Enjoy a competitive salary, hybrid working, and the chance to influence key business decisions.
- Why this job: Make a real impact by driving smarter customer strategies in a dynamic environment.
- Qualifications: Strong experience with CRM systems, advanced Excel skills, and an analytical mindset are essential.
- Other info: Opportunity for hands-on CRM work and exposure to both strategy and execution.
The predicted salary is between 35000 - 40000 £ per year.
Salary Range: £35,000 – £40,000 (DOE)
Location: Surrey
Work policy: 3 days per week in the office
About the business:
We are working with a fast-growing retail sports brand. The company is on an exciting growth journey with a collaborative, entrepreneurial culture. This is a great opportunity to make an impact by turning customer data into actionable business insights.
Role Overview:
As a CRM Analyst, you’ll be at the heart of how we understand and connect with our customers. You’ll take ownership of CRM data, ensuring it’s accurate, reliable, and ready to power decision-making. You’ll design and build reports and interactive dashboards that help sales, marketing, and leadership teams spot opportunities, track campaign performance, and measure customer engagement. Beyond the numbers, you’ll translate complex data into clear stories and actionable insights - helping the business drive smarter customer retention, acquisition, and growth strategies.
Essential Skills:
- Strong experience with leading CRM systems (Zoho, Salesforce, HubSpot)
- Advanced Excel skills
- Strong analytical mindset with great attention to detail
- Ability to explain insights clearly to non-technical stakeholders
Nice to have:
- SQL expertise
- Power BI (or other BI tools) for dashboards and visual reports
- Experience in customer segmentation and lifecycle marketing
- Understanding of GDPR compliance and data governance
Benefits:
- Competitive salary (£35k–£40k)
- Work in a high-growth, dynamic business
- Get exposure to both strategy and hands-on CRM work
- Hybrid working with a collaborative office setup
- Opportunity to influence decisions across marketing and sales
Equal Opportunities: We are committed to promoting equality of opportunity for all applicants and employees. All decisions are made based on merit and skills, free from discrimination or harassment of any kind.
CRM Analyst employer: 3Search
Contact Detail:
3Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Analyst
✨Tip Number 1
Familiarise yourself with the specific CRM systems mentioned in the job description, such as Zoho, Salesforce, and HubSpot. Having hands-on experience or even completing online tutorials can give you a significant edge during interviews.
✨Tip Number 2
Brush up on your Excel skills, especially advanced functions and data analysis techniques. Being able to demonstrate your proficiency in Excel during practical assessments or discussions will show that you're ready to handle the data-driven aspects of the role.
✨Tip Number 3
Prepare to discuss how you've translated complex data into actionable insights in previous roles. Think of specific examples where your analytical skills led to improved customer engagement or retention strategies, as this aligns perfectly with what they're looking for.
✨Tip Number 4
If you have experience with SQL or Power BI, be sure to highlight this in conversations. Even if it's not a requirement, showcasing these skills can set you apart from other candidates and demonstrate your ability to create impactful reports and dashboards.
We think you need these skills to ace CRM Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CRM systems like Zoho, Salesforce, or HubSpot. Emphasise your analytical skills and any relevant projects that showcase your ability to turn data into actionable insights.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about CRM and how your skills align with the company's goals. Mention your experience with data analysis and your ability to communicate insights to non-technical stakeholders.
Showcase Relevant Skills: If you have experience with SQL, Power BI, or customer segmentation, be sure to include this in your application. Highlighting these skills can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a CRM Analyst role.
How to prepare for a job interview at 3Search
✨Know Your CRM Systems
Familiarise yourself with the leading CRM systems mentioned in the job description, such as Zoho, Salesforce, and HubSpot. Be prepared to discuss your experience with these tools and how you've used them to drive customer insights.
✨Showcase Your Analytical Skills
Highlight your analytical mindset by discussing specific examples where you've turned data into actionable insights. Use metrics or results to demonstrate how your analysis has positively impacted previous projects or roles.
✨Communicate Clearly
Since you'll need to explain complex data to non-technical stakeholders, practice articulating your insights in a clear and concise manner. Consider preparing a few examples of how you've successfully communicated data-driven findings in the past.
✨Understand GDPR Compliance
Brush up on GDPR compliance and data governance, as this is a nice-to-have skill for the role. Be ready to discuss how you ensure data privacy and compliance in your work, which will show your awareness of important regulations in CRM.
