At a Glance
- Tasks: Design impactful digital experiences and build scalable design systems for customer engagement.
- Company: Join a fast-growing tech brand revolutionising customer experience across Europe.
- Benefits: Enjoy hybrid working, private medical, season ticket loans, and pension contributions.
- Other info: Collaborate with diverse teams and drive measurable results in a thriving company.
- Why this job: Shape the future of design with AI and innovative strategies in a dynamic environment.
- Qualifications: Expertise in Figma, design systems, and a passion for mentoring junior creatives.
This is an opportunity to join one of Europe's fastest-growing technology businesses at a pivotal stage of growth. Operating globally and serving millions of customers, the company is investing heavily in the evolution of its creative, digital and customer experience capabilities.
They are looking for a Senior Digital Designer who sees design as more than a collection of individual assets. This role sits at the intersection of brand, systems and performance: combining high-quality creative execution with the ability to build the templates, workflows and design foundations that allow an entire team to move faster and smarter.
Working closely with teams across growth, retention and product, you will shape customer-facing campaigns spanning email, social and digital experiences, all the while embedding new ways of working that leverage AI, automation and scalable design systems.
What they need:
- Experience operating within a fast-paced, digital-first environment where design directly influences customer engagement, retention and commercial performance across multiple channels and markets.
- A designer who is genuinely exceptional in Figma and has built reusable design systems, component libraries and modular templates that improve consistency, scalability and team efficiency.
- Someone who understands that email is not simply another marketing channel, but a core customer experience, with experience designing scalable lifecycle, CRM or retention-focused creative at volume.
- Someone who actively embraces AI as part of their day-to-day workflow, using emerging tools to accelerate production, explore creative directions and streamline processes without compromising quality.
- A designer who combines strong visual instincts with systems thinking, balancing hands-on execution with the ability to mentor junior creatives and continuously improve the way teams work.
What you’re great at:
- Advanced Figma capability, including component libraries, auto layout, variables, design systems and reusable templates that scale across multiple campaigns and markets.
- Designing high-performing digital creative across email, CRM, lifecycle marketing, paid and organic social, landing pages and customer-facing campaigns.
- Using AI tools and automation to improve creative workflows, accelerate production and unlock new approaches to design and execution.
- Translating customer insight, behavioural understanding and performance data into creative decisions that drive measurable results.
- Collaborating with stakeholders across marketing, retention, product and creative teams while supporting and mentoring more junior designers and freelance partners.
What you’ll get:
- Hybrid working from a central London office (3 days per week - up to 4 days during peak trade).
- Private medical.
- Season ticket loan.
- Potential for LTIs.
- Pension.
Senior Digital Designer (CRM, Systems & AI) in City of London employer: 3Search
3Search is an excellent employer that fosters a dynamic work culture in Reading, where innovation and collaboration thrive. Employees benefit from a competitive salary and comprehensive benefits package, alongside ample opportunities for professional growth and development in the fast-paced world of e-commerce. Join us to make a meaningful impact while enjoying a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Digital Designer (CRM, Systems & AI) in City of London
✨Show Off Your Skills with a Killer Portfolio
As a graphic designer, your portfolio is your secret weapon! Make sure it's not just a collection of your work but showcases your creative process too. Use platforms like Behance or Dribbble to share your designs and gain visibility within the design community.
✨Get Involved in Design Meetups
Networking is key in the design world! Check out local design meetups or workshops where you can connect with other creatives and potential employers. This is a goldmine for finding unadvertised job openings at companies like 3Search.
✨Tailor Your Applications
When you’re applying for a full-time role at a creative company like 3Search, don’t go for a one-size-fits-all approach. Ensure your application highlights specific projects or styles that align with their brand image, showing that you’re a perfect fit for their team.
✨Leverage Social Media
Don't underestimate the power of social media in landing your dream design job! Share your work on platforms like Instagram or Pinterest, and engage with accounts from your desired companies—this could put you on their radar before they start hiring.
We think you need these skills to ace Senior Digital Designer (CRM, Systems & AI) in City of London
Some tips for your application 🫡
Showcase Your Portfolio:Your portfolio is your visual CV! Make sure to include a link to your best design projects that showcase your creativity and versatility. Tailor it to include works that relate to the kind of design work 3Search does, so they can see you in action.
Tailor Your CV for Design:When crafting your CV, highlight your design skills and software proficiencies, like Adobe Creative Suite or Sketch. Mention any relevant experience you have with branding, UI/UX design, or typography, as we want to see how you fit in with the creative team at 3Search.
Craft a Compelling Cover Letter:In your cover letter, share your design philosophy and what excites you about working at 3Search. Let us know how you approach your design projects and any specific campaigns or themes that resonate with you, showing we’re not just a good fit but a perfect match!
Highlight Collaboration Skills:As a graphic designer, you often work with various teams and stakeholders. In your application, mention experiences where you've collaborated with others to bring a project to life, whether it's with clients, writers, or developers. This shows you can thrive in a team environment, which is key at 3Search.
How to prepare for a job interview at 3Search
✨Get Your Portfolio Ready
Your portfolio is your secret weapon in graphic design interviews! Make sure it's showing off your best work, with a variety of styles and projects that highlight different skills — from branding to digital illustration. Be prepared to talk through each piece, focusing on your creative process and the tools you used.
✨Know Your Design Tools Inside Out
Familiarity with software like Adobe Creative Suite is a must! Brush up on your skills with Photoshop, Illustrator, and InDesign, as interviewers might dive into specific technical questions or ask for your workflow. If you’ve worked with any innovative tools or techniques, don't hesitate to showcase that expertise!
✨Prepare for Design Challenges
Some companies may throw a design challenge your way during the interview! This might involve sketching out ideas or solving a branding issue on the spot. Practising these quick thinking exercises beforehand can help us show off our creativity and adaptability.
✨Passion Counts
For a full-time position, showing genuine enthusiasm for design is key! Talk about your inspirations, the projects you're excited about, and why you're drawn to 3Search. They want to see not just a skilled designer, but someone who'll bring passion and fresh ideas to the team.
