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- Tasks: Lead and evolve the CRM function to drive customer engagement and commercial success.
- Company: Innovative company in London with a focus on transformation and growth.
- Benefits: Competitive salary, hybrid working model, and strong leadership support.
- Other info: Opportunity for cross-functional collaboration and career advancement.
- Why this job: Shape CRM strategy and make a real impact on customer engagement.
- Qualifications: 5–7+ years in CRM or lifecycle marketing, with hands-on experience in CRM platforms.
The predicted salary is between 65000 - 80000 £ per year.
This transformation has created a unique opportunity for a CRM Manager to take ownership of a high-impact function and shape how customer engagement drives commercial success. You’ll step into a business investing heavily in innovation, with strong leadership backing and the chance to build structure, influence strategy, and deliver measurable outcomes at scale.
The CRM Manager will own and evolve the end-to-end CRM function, transforming it into a core growth engine that drives acquisition, engagement, and retention through data-led lifecycle marketing.
- Lead CRM operations, ensuring consistency, QA, and scalable processes
- Collaborate with Product and Engineering to shape CRM systems and roadmap
- Report on CRM performance, linking activity directly to revenue impact
5–7+ years’ CRM or lifecycle marketing experience in SaaS, B2B, or marketplace environments
- Hands-on expertise with Braze or similar CRM platforms
- Strong data and analytics capability, including segmentation and SQL basics
- Opportunity to build CRM as a true commercial driver
- Exposure to cross-functional leadership across Product, Sales, and Marketing
CRM Project Executive in City of London employer: 3Search
Contact Detail:
3Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Project Executive in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the CRM space, especially those who work with SaaS or B2B. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to discuss your hands-on experience with CRM platforms like Braze. Share specific examples of how you've driven engagement and retention in past roles.
✨Tip Number 3
Prepare for interviews by brushing up on your data analytics knowledge. Be ready to talk about how you've used data to influence strategy and drive revenue. It’s all about showing how you can turn insights into action!
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals who can help us shape the future of CRM. Your next big opportunity could be just a click away!
We think you need these skills to ace CRM Project Executive in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the CRM Manager role. Highlight your experience in CRM or lifecycle marketing, especially in SaaS or B2B environments. We want to see how your skills align with our needs!
Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved! Use metrics and examples to demonstrate how you've driven customer engagement and revenue impact in previous roles. We love numbers!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about CRM and how you can contribute to our transformation. Keep it engaging and personal – we want to get to know you!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Let’s make this happen together!
How to prepare for a job interview at 3Search
✨Know Your CRM Inside Out
Make sure you’re well-versed in the CRM platforms mentioned in the job description, especially Braze. Familiarise yourself with its features and how it can drive customer engagement. Be ready to discuss how you've used similar tools in your previous roles.
✨Showcase Your Data Skills
Since data-led lifecycle marketing is key for this role, brush up on your analytics skills. Prepare examples of how you've used data to inform your CRM strategies, and be ready to discuss segmentation and any SQL experience you have.
✨Demonstrate Cross-Functional Collaboration
This position requires working closely with Product, Sales, and Marketing teams. Think of specific instances where you’ve successfully collaborated across departments. Highlight how you influenced strategy and drove measurable outcomes through teamwork.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific CRM challenges or scenarios. Practice articulating your thought process and decision-making skills. This will show your potential employer that you can think critically and adapt to their needs.