At a Glance
- Tasks: Lead creative campaigns and enhance brand experiences for a fast-growing eCommerce business.
- Company: Dynamic multi-brand online retail group serving millions of UK homeowners.
- Benefits: Flexible hours, 27 days holiday, private healthcare, and a learning budget.
- Other info: Join a forward-thinking team committed to equality and continuous growth.
- Why this job: Shape impactful campaigns and elevate storytelling in a vibrant, fast-paced environment.
- Qualifications: Experience in multi-channel campaign planning and strong leadership skills.
The predicted salary is between 65000 - 75000 £ per year.
As the Head of Campaigns & Brand Experience, this is a pivotal leadership role within a fast-scaling multi-brand eCommerce business serving millions of UK homeowners. You’ll sit at the intersection of creativity, performance marketing and commercial strategy, shaping how campaigns are conceived, delivered and experienced across multiple digital retail brands. The opportunity is to bring structure to complexity, elevate storytelling, and ensure every customer touchpoint feels intentional, consistent and commercially impactful while operating in a high-growth, test-and-learn environment.
Our client is an established online retail group that has grown drastically. The Head of Campaigns & Brand Experience will play a central role in shaping how campaigns connect performance marketing, creative output and customer experience, ensuring the business continues to scale with clarity, pace and impact. The Head of Campaigns & Brand Experience will act as the strategic anchor for campaign planning, brand storytelling and cross-channel execution across the group.
Role Highlights- Own and evolve the annual campaign and promotional calendar across multiple brands
- Translate operational and product strengths into compelling customer-facing narratives
- Lead coordination between Social, PR, Creative, CRM and Performance teams
- Drive scalable, testable creative output to support rapid optimisation cycles
- Ensure all campaigns launch on time, on brief and aligned to commercial priorities
- Proven experience in multi-channel campaign planning within eCommerce or retail
- Strong storytelling ability with a customer-first mindset
- Confident leadership across creative, social and PR functions
- Comfortable working in fast-paced, data-led, iterative environments
- Flexible working hours with a remote-first structure
- 27 days holiday plus bank holidays
- Private healthcare and wellbeing support
- Learning and development budget for continuous growth
- On-site gym and collaborative creative HQ access
- Regular social events and team engagement activities
Apply now to take your career to the next level as a Head of Campaigns & Brand Experience with a forward-thinking organisation committed to equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to maintain an environment free from discrimination or harassment, where all decisions are based on merit. Due to a high number of applicants, we are only able to respond to successful candidates.
Head of Campaigns & Brand Experience in Chelmsford employer: 3Search
Join a dynamic and innovative eCommerce business in Bournemouth as the Head of Campaigns & Brand Experience, where you'll thrive in a flexible, remote-first work environment that champions creativity and collaboration. With a strong commitment to employee growth through learning budgets and a vibrant workplace culture, this role offers you the chance to lead impactful campaigns while enjoying generous benefits like private healthcare and ample holiday. Be part of a forward-thinking organisation that values diversity and fosters an inclusive atmosphere for all employees.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Campaigns & Brand Experience in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies that highlight your best campaigns and brand experiences. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its campaigns. Be ready to discuss how you can elevate their brand experience and drive performance marketing. Tailor your answers to show you understand their needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Head of Campaigns & Brand Experience in Chelmsford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Head of Campaigns & Brand Experience role. Highlight your experience in multi-channel campaign planning and storytelling, as these are key aspects of the job.
Showcase Your Leadership Skills:We want to see how you've led teams and projects in the past. Share specific examples of how you've coordinated between different functions like Social, PR, and Creative to drive successful campaigns.
Be Data-Driven:Since this role operates in a fast-paced, data-led environment, include any relevant metrics or results from your previous campaigns. This will show us that you can optimise and scale effectively.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity.
How to prepare for a job interview at 3Search
✨Know Your Campaigns
Before the interview, dive deep into the company's past campaigns. Understand their brand voice and how they connect with their audience. This will help you speak confidently about how you can elevate their storytelling and campaign strategies.
✨Showcase Your Leadership Style
Be ready to discuss your leadership approach, especially in coordinating between creative, social, and PR teams. Share specific examples of how you've successfully led multi-channel campaigns in the past, highlighting your ability to drive collaboration and achieve results.
✨Emphasise Data-Driven Decisions
Since this role involves working in a data-led environment, prepare to talk about how you've used data to inform your campaign strategies. Bring examples of how you've optimised campaigns based on performance metrics and customer feedback.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the company's future direction and challenges. Inquire about their approach to balancing creativity with commercial priorities, or how they envision the evolution of their brand experience across different channels.
