At a Glance
- Tasks: Lead the transformation of eCommerce and shape customer experiences online.
- Company: Global digital D2C business with a focus on innovation.
- Benefits: Competitive salary, bonuses, and comprehensive company benefits.
- Other info: High visibility with leadership and opportunities for impactful contributions.
- Why this job: Own a critical transformation agenda and drive significant growth.
- Qualifications: Proven eCommerce experience and strong analytical skills.
The predicted salary is between 80000 - 100000 £ per year.
Our client is a global digital D2C business at a pivotal stage of commercial transformation. With a premium online learning proposition, established international reach, and significant headroom to scale, the business is moving from a telesales-led model towards a more sophisticated, digitally driven eCommerce engine.
This is a rare opportunity to build the playbook rather than inherit one, working closely with senior leadership to shape how customers discover, evaluate, and buy online. The Director of eCommerce will design, optimise, and scale a direct-to-consumer growth model, owning the end-to-end funnel while aligning digital channels, assisted sales, and commercial performance.
Role Highlights- Shape the eCommerce roadmap from assessment to execution
- Improve conversion, customer value, retention, and payback
- Build clearer trading plans across priority international markets
- Turn funnel insight into practical product and technology requests
- Provide structured recommendations to senior transformation leaders
- Proven ownership of eCommerce or digital trading performance
- Experience improving acquisition, conversion, revenue, and retention
- Confidence operating in transformation or build-stage environments
- Strong judgement across data, testing, pricing, and commercial trade-offs
- Background in high-consideration or subscription-based customer journeys
- Genuine ownership of a business-critical transformation agenda
- High visibility with senior leadership and decision-makers
- Scope to build a scalable growth engine from early foundations
- Opportunity to connect digital sales with assisted commercial channels
- Clear headroom as eCommerce becomes central to future growth
Apply today to take the next step as Director of eCommerce with a forward-thinking employer committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.
Please note: due to a high number of applicants, we are only able to respond to successful candidates.
