At a Glance
- Tasks: Lead a team to ensure efficient warehouse operations and support health & safety standards.
- Company: Join a dynamic fulfilment centre with a supportive and energetic culture.
- Benefits: Enjoy competitive pay, 25 days off, wellbeing perks, and career growth opportunities.
- Other info: Participate in regular social events and thrive in a transparent, ownership-oriented culture.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Team player with a professional approach and a commitment to excellence.
The predicted salary is between 29 - 31 £ per hour.
Location: Wigan, WN4 9GD.
Pay: £14.33p/h – £15.33p/h.
Role Overview
Reporting to the Shift Supervisor, you will lead by example in quality and efficiency, support shift targets and keep warehouse operations productive. As an Operations Controller, you will help drive H&S standards, manage workflow, and support customer service excellence in a fast‑moving environment.
Key Responsibilities
- Support shift manager to drive H&S standards.
- Facilitate effective operational workflow.
- Use WM systems (Fusion, SNAP) at super‑user level.
- Plan weekly/daily resource and activity plans against forecasts.
- Monitor operational progress against plans, ensuring high performance standards.
- Implement cost‑saving initiatives.
- Act on systems health check reports.
- Conduct root cause analysis and provide feedback.
- Develop the team through instruction.
- Assist in achieving SLA.
- Investigate and closeout NCRs and exceptions.
- Communicate clearly in written and verbal form.
- Remove blockages to support GP/OWR performance.
- Identify and drive continuous improvement opportunities.
- Drive hygiene and maintenance improvements.
Personal Qualities
- Team player.
- Professional approach to all aspects of work.
- Flexible and responsive to internal and external requests.
- Reliable, dependable and trustworthy.
- Common‑sense approach to work.
- Committed to supporting colleagues.
- Energetic and enthusiastic.
Benefits
- Competitive salary and pension.
- Wellbeing benefits, discounts across lifestyle and wellbeing.
- Free fresh fruit and refreshments.
- 25 days of paid annual leave plus public holidays and a birthday off.
- Career development and progression opportunities.
- Supportive team culture and regular social events.
- Transparent, ownership‑oriented culture with no toxicity.
No agencies please.
Fulfilment Centre Ops Team Leader in Wigan employer: 3P Logistics
As a Fulfilment Centre Ops Team Leader in Wigan, you will thrive in a supportive and dynamic work environment that prioritises employee wellbeing and development. With competitive pay, generous annual leave, and a culture that fosters teamwork and continuous improvement, this role offers not just a job, but a pathway to meaningful career growth. Join us to be part of a transparent and energetic team that values your contributions and encourages a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Fulfilment Centre Ops Team Leader in Wigan
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the Fulfilment Centre and its values. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role, especially around H&S standards and operational workflow.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've developed teams or driven improvements in previous roles. We want to see your energy and enthusiasm for leading a team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and keen to join us at StudySmarter!
We think you need these skills to ace Fulfilment Centre Ops Team Leader in Wigan
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Fulfilment Centre Ops Team Leader role. Highlight your experience in leading teams, managing workflows, and driving health and safety standards. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've supported operational excellence and driven improvements in previous roles. Let us know your passion for the job!
Showcase Your Communication Skills:Since clear communication is key in this role, make sure your application reflects that. Use concise language and structure your documents well. We appreciate a professional approach, so keep it friendly yet formal!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team at StudySmarter!
How to prepare for a job interview at 3P Logistics
✨Know Your Operations
Familiarise yourself with the key responsibilities of the Fulfilment Centre Ops Team Leader role. Understand how to drive H&S standards and manage workflow effectively. Being able to discuss specific examples of how you've done this in the past will show your potential employer that you’re ready to hit the ground running.
✨Master the Systems
Since the job requires using WM systems like Fusion and SNAP, make sure you brush up on these tools. If you have experience with similar systems, be prepared to share how you used them to improve efficiency or solve problems. This will demonstrate your technical skills and readiness for the role.
✨Show Your Team Spirit
As a team player, it’s crucial to convey your ability to support and develop your colleagues. Think of examples where you’ve successfully led a team or contributed to a positive work environment. Highlighting your professional approach and commitment to supporting others will resonate well with the interviewers.
✨Be Ready for Problem-Solving
The role involves conducting root cause analysis and implementing cost-saving initiatives. Prepare to discuss challenges you've faced in previous roles and how you tackled them. This will showcase your common-sense approach and ability to drive continuous improvement, which is key for this position.
