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- Tasks: Support daily operations, customer service, and site maintenance in a dynamic environment.
- Company: Join a well-established independent storage company in Birmingham.
- Benefits: Gain valuable experience, develop skills, and work in a friendly team.
- Why this job: Perfect for those who love customer interaction and want to make a difference.
- Qualifications: Customer service skills, reliability, and basic IT proficiency required.
- Other info: Enjoy a varied role with opportunities for personal growth and development.
The predicted salary is between 20000 - 30000 £ per year.
Our independent storage client is looking to appoint a Facilities Assistant / Storage Assistant for their Birmingham (B33) branch. This position offers a great opportunity to join an established business, support day-to-day site operations, and help deliver an excellent customer experience.
As an Assistant, you will support sales and customer service, assist with site standards and basic upkeep, and help ensure the safe, secure running of the branch.
Storage Assistant duties include:
- Sales support and promoting storage solutions to new and existing customers
- Customer service, including handling enquiries, bookings, and general front-of-house support
- Administration, including updating systems, completing paperwork, and processing payments (where required)
- General housekeeping to ensure the site is clean, tidy, and safe indoors and out
- Assisting with minor repair and maintenance tasks (for example, basic painting, small fixes, and reporting/arranging larger repairs)
- Supporting the safe running of the site, including opening up, locking up, setting alarms, and following all site procedures
- Complying with all Health & Safety legislation and internal policies
We are keen to speak to people who:
- Enjoy working in a customer-facing environment and take pride in delivering a helpful, friendly service
- Are organised, reliable, and comfortable working independently when required
- Have a good eye for detail and can keep site standards consistently high
- Are adaptable and happy to take on a varied role that mixes customer service, sales support, admin, and practical tasks
- Are confident using basic IT systems (emails, booking/CRM-style systems, spreadsheets, etc.)
Applicants should have a diverse range of skills as this role requires adaptability, problem-solving, and the ability to manage multiple responsibilities effectively.
Facilities Assistant in Birmingham employer: 3M RESOURCING
Contact Detail:
3M RESOURCING Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Assistant in Birmingham
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and any recent news. This will help us tailor our answers and show that we're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. We want to sound confident and articulate when discussing our skills and how they fit the Facilities Assistant role.
✨Tip Number 3
Dress the part! First impressions matter, so let’s make sure we look professional and approachable. A smart outfit can boost our confidence and show that we take the opportunity seriously.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can set us apart from other candidates. It shows our enthusiasm for the role and keeps us fresh in their minds as they make their decision.
We think you need these skills to ace Facilities Assistant in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Facilities Assistant role. Highlight any customer service experience and your ability to handle multiple tasks, as these are key for us.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to show off your personality and explain why you’re excited about joining our team. Mention specific examples of how you’ve delivered excellent customer service in the past.
Show Off Your Organisational Skills: In your application, give examples of how you’ve kept things organised and tidy in previous roles. We love candidates who can demonstrate their attention to detail and reliability!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to see your application and get you into the process quickly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at 3M RESOURCING
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Facilities Assistant role. Familiarise yourself with the key responsibilities like customer service, sales support, and basic maintenance tasks. This will help you demonstrate how your skills align with what they’re looking for.
✨Show Off Your Customer Service Skills
Since this role is customer-facing, be ready to share examples of how you've provided excellent service in the past. Think of specific situations where you went above and beyond to help a customer or resolved an issue effectively. This will show that you take pride in delivering a helpful, friendly service.
✨Demonstrate Your Organisational Skills
The job requires being organised and reliable, so come prepared with examples of how you manage multiple tasks. You could mention times when you successfully juggled different responsibilities or maintained high standards in a busy environment. This will highlight your ability to handle the varied nature of the role.
✨Be Ready for Practical Questions
Expect some practical questions related to site upkeep and safety procedures. Brush up on basic health and safety legislation and think about how you would handle minor repairs or maintenance tasks. Showing that you can think on your feet and adapt to practical challenges will impress them.
