At a Glance
- Tasks: Lead a passionate team and create an amazing shopping experience for customers.
- Company: Unique gift store in Newbury with a focus on quality and creativity.
- Benefits: Competitive salary, 30% staff discount, and generous annual leave.
- Other info: Enjoy a great work-life balance with no late nights!
- Why this job: Join a fun, customer-focused environment where your leadership can shine.
- Qualifications: 2+ years of store management experience and strong team leadership skills.
The predicted salary is between 30000 - 37500 £ per year.
We are looking for an outstanding Store Manager to join the team in Newbury. The ideal candidate will have a genuine passion for quality products and a natural warmth that inspires both customers and colleagues. Our client is a unique retailer, selling imaginative gift ideas, Stationery, Wellbeing Items along with Home & Garden innovative Products. This role will suit somebody from a relatively small store background, with a huge hands-on focus towards Merchandising, Customer Service and Team Leadership.
About You
- The most important aspect of this role is the ability to confidently create and lead a happy, engaged and motivated team.
- At least two years of store management experience.
- An excellent work ethic and positive attitude.
- Strong leadership and team management skills.
- The ability to create a welcoming environment for customers.
- Experience ensuring the smooth day-to-day running of a store.
Key Responsibilities
- Maintain outstanding customer service standards.
- Take responsibility for achieving financial targets and KPIs without pressure selling.
- Follow company policies and procedures.
- Complete staff rota’s and administrative tasks in a timely manner.
- Maintain excellent product presentation and product knowledge.
- Ensure the store and staff areas remain clean and tidy at all times.
- Attend and participate in management training sessions.
- Carry out Health & Safety checks and ensure compliance.
- Follow all security procedures as a keyholder.
- Lead by example with professionalism and kindness.
Rewards & Benefits
- Competitive salary from £30,000+ depending on experience.
- Every other weekend off.
- Healthcare cover after successful completion of probation.
- Additional paid day off if your birthday falls on a working day.
- 30% staff discount.
- 30 days annual leave, increasing annually with service up to 35 days.
Hours of Employment
A fantastic work-life balanced rota is on offer! You will work on a 2-week rota. Mon – Fri in Week 1 and Tues – Sat in Week 2. Business hours: 9:00am – 6:00pm, no late nights! Hours are subject to change in line with business needs. As part of a management role, additional hours beyond regular contracted hours may occasionally be required to support the business.
Store Manager - Lead a Small, Customer-Focused Gift Store in Newbury employer: 3M RESOURCING LTD
Join our vibrant team in Newbury as a Store Manager, where your passion for quality products and commitment to exceptional customer service will thrive. We offer a supportive work culture that prioritises employee well-being, with competitive salaries, generous annual leave, and opportunities for professional growth. Enjoy a balanced work-life schedule with no late nights, making this an ideal environment for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Lead a Small, Customer-Focused Gift Store in Newbury
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've successfully led a team or improved customer service. We want to hear how you can create that happy, engaged environment they’re looking for.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look professional yet approachable. You want to reflect the warm and inviting atmosphere they promote in their store.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager - Lead a Small, Customer-Focused Gift Store in Newbury
Some tips for your application 🫡
Show Your Passion:Let your love for quality products shine through in your application. We want to see that you genuinely care about what you sell and how it impacts customers' lives.
Highlight Your Experience:Make sure to detail your store management experience, especially if it's from a smaller store. We’re looking for hands-on leaders who can manage day-to-day operations smoothly.
Emphasise Team Leadership:Talk about your leadership style and how you motivate your team. We value a positive work environment, so share examples of how you've created a happy and engaged team in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at 3M RESOURCING LTD
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the types of products the store sells. Dive into their gift ideas, stationery, and wellbeing items. This knowledge will not only impress your interviewers but also show your genuine passion for quality products.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you successfully led a team. Highlight how you motivated your colleagues and created a positive work environment. This is crucial as the role requires strong leadership and team management skills.
✨Demonstrate Customer Service Excellence
Think of specific instances where you went above and beyond for customers. Be ready to discuss how you maintain outstanding customer service standards and create a welcoming atmosphere. This will resonate well with the interviewers.
✨Be Ready for Practical Scenarios
Expect to face situational questions that assess your problem-solving abilities. Prepare to discuss how you would handle day-to-day operations, manage staff rotas, or ensure compliance with health and safety checks. This will showcase your hands-on focus and operational expertise.
