At a Glance
- Tasks: Provide IT support, manage websites, and ensure systems run smoothly.
- Company: Join a creative consultancy in London with a focus on hospitality and lifestyle industries.
- Benefits: Flexible remote work, monthly retainer, and opportunities for additional projects.
- Other info: Ideal for someone looking for a long-term partnership and growth.
- Why this job: Be part of a growing team and make a real impact on tech solutions.
- Qualifications: Strong IT background, experience with Webflow and WordPress, and a passion for technology.
The predicted salary is between 1800 - 2400 £ per month.
3Koncept is a small start‑up creative consultancy based in London, specialising in strategic solutions for owners and businesses across diverse hospitality and lifestyle industries.
About the Role
This is a long‑term partnership opportunity focused on oversight, proactive support, and ensuring our systems and infrastructure run efficiently. The role is not overly intensive but requires reliability, initiative, and a natural interest in technology. While the role is primarily remote, ad hoc on‑site visits will be required (planned in advance), so a UK‑based candidate with flexibility to travel is essential.
Key Responsibilities
- Website Hosting & Management
- Provide consultation on website hosting, migration, and performance optimisation
- Manage domains, transfers, backups, and security updates
- Maintain servers and ensure platforms/plugins are up to date
- Support Webflow and WordPress environments (essential)
- Carry out basic website development (HTML, CSS, JavaScript)
- Oversee third‑party developers and IT contractors where required
- Ensure GDPR compliance, data protection, and website security best practices
- Support integrations with external platforms and services
- IT Support (Level 1–3)
- Provide remote support across hardware, software, networks, and cloud systems
- Support all company tech: laptops, mobiles, CCTV, WiFi, cabling, TVs, etc.
- Manage email systems, storage, and backups
- Advise on IT systems, platforms, licensing, and cost‑effective solutions
- Ensure GDPR compliance across all IT systems and processes
- Configure and maintain data security, storage, and recovery systems
- Provide training and guidance on systems and tools
- Source and liaise with specialist providers when needed
- Strategic & Proactive Input
- Suggest improvements, efficiencies, and new technologies
- Support business growth through scalable IT solutions
- Take initiative in solving problems and identifying risks
- Contribute creatively to systems, processes, and development opportunities
- Ensure all systems operate at optimal performance
What We’re Looking For
- Strong all‑round IT background (infrastructure, systems, and web)
- Experience with Webflow and WordPress (essential)
- Broad technical knowledge across hardware, software, and networks
- Comfortable overseeing third‑party contractors
- Naturally curious and passionate about technology
- Reliable, flexible, and solutions‑focused
- Able to think creatively and “outside the box”
- Strong communication and organisational skills
- Interest in long‑term collaboration and growth
Working Structure & Compensation
Monthly retainer: £150 (starting budget)
Covers:
- Ongoing support and troubleshooting
- Weekly check‑in / briefing call
- General availability and advisory
- Occasional travel (where appropriate)
Additional projects (e.g. system overhauls, major installations, relocations) will be scoped and priced separately. As the business grows, the retainer will be reviewed and adjusted accordingly.
How to Apply
Please email us with:
- A brief introduction about yourself
- Relevant experience and examples of your work
- An outline of the services you offer
- How you can support the long‑term growth and development of our business
We’re looking for someone who wants to be part of the journey—not just a service provider. We look forward to hearing from you.
Kind regards,
3Koncept
Freelance IT Consultant (Retainer Basis) in London employer: 3Koncept
3Koncept is an excellent employer for those seeking a meaningful role in the dynamic hospitality and lifestyle sectors. With a focus on long-term partnerships, we offer a flexible hybrid working environment that encourages creativity and initiative, alongside opportunities for professional growth as the business expands. Our supportive culture values reliability and innovation, making it an ideal place for tech enthusiasts to thrive while contributing to exciting projects in London.
StudySmarter Expert Advice🤫
We think this is how you could land Freelance IT Consultant (Retainer Basis) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the lookout for freelance opportunities. You never know who might have a lead or be looking for someone with your skills.
✨Tip Number 2
Show off your expertise! Create a portfolio showcasing your work with Webflow and WordPress, along with any successful projects you've managed. This will help potential clients see what you can bring to the table.
✨Tip Number 3
Stay proactive! Keep an eye on job boards and websites like ours for freelance gigs. Apply directly through our site to make sure your application stands out and gets noticed by the right people.
✨Tip Number 4
Be ready to chat! When you land an interview or a call, come prepared with ideas on how you can improve their systems and processes. Show them you're not just a techie, but a strategic partner ready to help them grow.
We think you need these skills to ace Freelance IT Consultant (Retainer Basis) in London
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for technology and how it drives you.
Tailor Your Experience:Make sure to highlight your relevant experience with Webflow, WordPress, and any other tech skills you have. We’re looking for someone who can hit the ground running, so connect your past work to what we need!
Show Initiative:We love candidates who take the initiative! In your application, mention any creative solutions or improvements you've suggested in previous roles. This shows us you're proactive and ready to contribute.
Keep It Professional Yet Friendly:While we want to see your friendly side, remember to keep your application professional. A good balance will help us see that you’re serious about this long-term partnership. And don’t forget to apply through our website!
How to prepare for a job interview at 3Koncept
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Webflow and WordPress, as these are essential for the role. Be prepared to discuss your experience with website hosting, migration, and performance optimisation, as well as any specific projects you've worked on.
✨Show Your Problem-Solving Skills
This role requires a proactive approach to IT support and system improvements. Think of examples where you've identified issues and implemented solutions. Highlight your ability to think creatively and outside the box when discussing past experiences.
✨Demonstrate Reliability and Flexibility
Since the position involves ad hoc on-site visits, emphasise your reliability and flexibility in your previous roles. Share instances where you've successfully managed your time and adapted to changing circumstances, especially in remote work settings.
✨Communicate Clearly and Effectively
Strong communication skills are key for this role, especially when liaising with third-party contractors. Practice explaining complex technical concepts in simple terms, and be ready to discuss how you've trained others or provided guidance in the past.
