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For Companies At a Glance
- Tasks: Manage client relationships and lead a team to deliver exceptional service.
- Company: Join a dynamic printing services company in the Manchester area.
- Benefits: Enjoy a competitive salary, annual bonus, and hybrid work options.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Make a real impact by driving client satisfaction and team success.
- Qualifications: Experience in account management and strong communication skills required.
The predicted salary is between 28800 - 43200 £ per year.
ROLE DETAILS
- Client Relationship Management: Build and maintain strong relationships with senior client stakeholders, ensuring high levels of client satisfaction. Take responsibility for implementing new opportunities and ensuring their success. Lead and develop a team of Account Managers and Account Executives. Ensure the team delivers high-quality services that meet client specifications, deadlines, and business targets. Set individual and team objectives to align with key business drivers and actively monitor performance. Ensure the team consistently meets operational and financial targets set by the business. Oversee the execution of services, ensuring they are delivered on time and to the required standards. Monitor the performance of all service delivery against agreed KPIs and SLAs, making adjustments where necessary. Deliver exceptional customer service to clients by anticipating their needs and exceeding expectations. Focus on continuous improvement and operational excellence to maintain a competitive edge.
- Performance Monitoring & Accountability: Regularly assess individual and team performance against set goals and targets. Take corrective action where necessary to ensure the team remains on track.
- Collaboration with Account Director: Work closely with the Account Director to ensure overall alignment with business goals and strategy.
ESSENTIAL EXPERIENCE
- Account Management: Management of Suppliers, stakeholders and internal teams.
- Door to Door Services Knowledge: High-level understanding of Door to Door services, including customer profiling, delivery/execution, future trials, and the commercial side (e.g., Royal Mail rates and cost savings). Ability to leverage competitor insights from internal sources and suppliers like Whistl/Market Reach/JICMAIL.
- Print/POS Operational Expertise: In-depth knowledge of campaign management, print processes, and collate/pack operations. Understanding of commercial aspects related to print and POS.
- Client Relationship & Communication: Effective communication and management of client stakeholders to exceed expectations. Ability to build and maintain rapport naturally with clients. Direct liaison with clients to advise on campaign print and digital solutions. Comfortability in analysing financial data and producing reports accurately. A logical, systematic approach to work with opportunities for continuous improvement.
- People Management: Proven experience in leading teams and motivating others to achieve objectives.
Print / POS Account Manager employer: 3ECRUIT
Contact Detail:
3ECRUIT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Print / POS Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to folks on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show off your skills in real-time! If you get the chance, ask for an informal chat or a coffee meeting with potential employers. This is your chance to demonstrate your expertise and personality beyond what's on paper.
✨Tip Number 3
Tailor your approach! When you’re reaching out to companies, make sure to highlight how your experience aligns with their needs. Use specific examples from your past roles that relate directly to the job description.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, drop a quick thank-you note. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the role.
We think you need these skills to ace Print / POS Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Print / POS Account Manager role. Highlight your experience in account management and client relationships, as these are key to impressing us!
Showcase Your Expertise: Don’t hold back on sharing your knowledge of print processes and campaign management. We love seeing candidates who can demonstrate their understanding of the industry and how they can contribute to our success.
Be Personable: Remember, we’re looking for someone who can build strong relationships with clients. Use your application to show off your communication skills and ability to connect with stakeholders naturally.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at 3ECRUIT
✨Know Your Clients
Before the interview, research the company’s key clients and their needs. Understanding client relationship management will show that you’re ready to build and maintain strong relationships, which is crucial for the Print / POS Account Manager role.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading teams. Share specific examples of how you've motivated others to achieve objectives and how you’ve monitored performance against targets. This will demonstrate your capability to lead a team of Account Managers and Executives.
✨Understand the Industry
Brush up on your knowledge of Door to Door services and print processes. Being able to discuss commercial aspects, like Royal Mail rates, will set you apart as someone who understands the operational expertise required for this role.
✨Prepare for Performance Metrics
Familiarise yourself with KPIs and SLAs relevant to account management. Be ready to talk about how you’ve previously assessed performance and taken corrective actions to ensure success. This shows you’re results-driven and focused on continuous improvement.