At a Glance
- Tasks: Manage client accounts and oversee print projects from start to finish.
- Company: Established print management business with a focus on quality and efficiency.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Fast-paced environment with multiple projects and excellent career progression.
- Why this job: Join a dynamic team and make an impact in the print industry.
- Qualifications: Experience in print management and strong client-facing skills required.
The predicted salary is between 30000 - 40000 £ per year.
This role sits within a well-established and growing print management business delivering end-to-end print procurement and production solutions for a wide range of UK clients. The focus is on managing client relationships, overseeing print projects from brief through to delivery, and coordinating with internal production teams and external suppliers to ensure quality, cost efficiency, and on-time delivery.
You will act as the key point of contact for allocated client accounts, managing everything from quotation and sourcing through to production, fulfilment, and final delivery. This is a hands-on, commercially focused role suited to someone who understands print production and enjoys managing multiple live projects in a fast-paced environment.
ROLES & RESPONSIBILITIES- Manage and grow existing print management client accounts
- Take and interpret client briefs across a wide range of print products
- Source and procure print through internal manufacturing and approved supplier networks
- Prepare quotations and manage pricing negotiations to achieve margin targets
- Coordinate end-to-end project delivery including artwork, production, fulfilment, and logistics
- Work closely with production, purchasing, design, and customer service teams
- Manage project timelines, ensuring all SLAs and delivery deadlines are met
- Maintain strong and consistent communication with clients throughout all stages
- Experience within commercial print, print management, or print procurement
- Strong account management and client-facing experience
- Good understanding of litho, digital, and large-format print processes
- Experience managing multiple live projects simultaneously
- Strong commercial awareness and negotiation skills
- Highly organised with excellent attention to detail
- Confident communication skills, both written and verbal
- Experience working within print management, commercial print, packaging, or production environments
- Understanding of print procurement, supplier management, and production workflows
- Experience working with internal production teams and external suppliers
- Familiarity with CRM or print MIS systems desirable
- Strong problem-solving ability and a proactive, solutions-focused approach
- Commercial mindset with a strong focus on service delivery and client satisfaction
Account Manager (Print Management) in Chesterfield employer: 3ECRUIT
Join a dynamic and established print management company in Derby, where you will thrive in a supportive hybrid work environment that values client relationships and project excellence. With a strong focus on employee growth, we offer opportunities for professional development and a collaborative culture that encourages innovation and teamwork. Experience the unique advantage of working in a fast-paced industry while being part of a team that prioritises quality and client satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager (Print Management) in Chesterfield
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at 3ECRUIT. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like 3ECRUIT before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Account Manager (Print Management) in Chesterfield
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to 3ECRUIT:Your cover letter is your chance to shine! Tell us why you want to work at 3ECRUIT specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at 3ECRUIT!
How to prepare for a job interview at 3ECRUIT
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
