German-Speaking Account Manager, Mid-Market

About 3E: We are a mission-driven company dedicated to creating a safer and more sustainable world! 3E provides award-winning regulatory expertise and cutting-edge technology that seamlessly integrates data and intelligence regarding chemicals, regulations, products, and supply chains for over 5,000 customers globally. With more than 35 years of experience and 15 locations across North America, Europe, and Asia, we are connecting our customers to a new class of expert-led AI solutions, specifically designed to accelerate future product compliance with trust, speed, and domain authority.

About the Role: 3E’s Commercial team is seeking a German-speaking Mid-Market Account Manager to help grow and strengthen our presence across Europe—with a primary focus on customers in Germany. This role is ideal for a strategic, customer-centric relationship builder who enjoys learning about client needs and turning those insights into action. You will work closely with mid-sized organizations to support their compliance and sustainability goals, leveraging 3E’s industry-leading regulatory solutions. You will be responsible for managing account health, driving product adoption, and ensuring high retention across your portfolio. You will also play a key role in uncovering growth opportunities within existing accounts and referring potential cross-sell and upsell opportunities to our Business Development team.

What You’ll Do:

• Ownership: You will own a book of business in EU from post-sale handoff through renewal and expansion. You will deeply understand the customers’ business objectives and organizational structure, demonstrating how our products can deliver outcomes.
• Identify Cross-sell Opportunities: You will learn to spot opportunities for product safety and stewardship services within your customers’ businesses.
• Expansion: You will also identify opportunities to expand services within existing accounts, developing and owning relationships with the senior leadership teams.
• Customer Satisfaction: Identify and mobilize product champions within the client’s user base by rallying internal teams to ensure a swift resolution of their issues.
• Forecasting: You will proactively monitor account health and develop user/usage growth plans. You will accurately forecast your sales pipeline and expansion opportunities.
• Organization: Exhibit meticulous attention to detail and organizational skills, ensuring timely documentation of all customer interactions. You will need to manage multiple tasks simultaneously such as client requests, demos, proposals, business reviews, ticket resolutions, etc.
• Renewals: Plan and manage renewal activity and price adjustments that result in meeting/exceeding account growth targets. Partner with the internal teams to ensure accurate invoicing and timely payment.
• Consultative Selling: You will help the customers unlock value from our offering by conducting quarterly business reviews. You will also follow EH&S industry developments and collaborate with 3E’s regulatory experts to develop proposals and product demonstrations ensuring alignment with client needs and industry standards.
• Voice of the Customer: Review and provide feedback to reflect the voice of our customers in our future product roadmap, pricing strategies, and go-to-market efforts.

What Makes You A Great Fit:

• You have at least two years of proven success expanding client accounts and driving revenue growth in a B2B sales environment—ideally within the small to mid-market segment.
• Experience working with technology, IT, SaaS, or subscription-based regulatory solutions is preferred.
• Expertise in client retention and renewal processing.
• Track record of consistent quota achievement as an individual contributor navigating larger deals, understanding complex sales cycles, and managing multiple stakeholders.
• Exceptional organizational skills and attention to detail, ensuring accuracy in all documentation and deal management using Salesforce.com, LinkedIn Sales Navigator, or similar applications.
• Robust interpersonal skills with the ability to build and maintain productive relationships with external and internal stakeholders.
• Fluency in German and English is required.
• Ability to travel up to 30% within Europe.

What is in it for you?

• Impactful Work: Every day, you’ll contribute to initiatives that protect people, safeguard products, and help businesses thrive for an industry-leading organization.
• Collaborative Culture: Work alongside a team of dedicated professionals passionate about delivering excellence and innovation.
• Career Growth: We will set you up for success with a hands-on training program to equip you with the skills you’ll need to accomplish results. Enjoy opportunities for professional development in an environment that celebrates creativity, flexibility, and results.
• Unlimited Earning Potential: We offer market-leading competitive incentive plan with an uncapped commission structure rewarding outperformance.

Disclosures: 3E is committed to a diverse and inclusive work environment. 3E is an equal opportunity employer and does not discriminate based on race, nationality, gender, gender identity, sexual orientation, protected veteran status, age, disability, or any other legally protected status.