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- Tasks: Manage client accounts, drive product adoption, and identify growth opportunities.
- Company: 3E is a mission-driven company focused on workplace safety and sustainability.
- Benefits: Enjoy unlimited earning potential, career growth, and a collaborative culture.
- Why this job: Make an impact while working with passionate professionals in a dynamic environment.
- Qualifications: Two years of B2B sales experience and fluency in French or German required.
- Other info: Remote work options available; travel up to 30% in the EU.
The predicted salary is between 28800 - 42000 £ per year.
About 3E: We are a mission-driven company with the purpose to enable a safer, more sustainable world! 3E provides a comprehensive suite of data, analytics, and software solutions for enabling and improving workplace & chemical safety, product stewardship, supply chain management and sustainability. With over 35 years of experience, and 15 locations across North America, Europe, and Asia, 3E helps more than 5,000 customers in various sectors to achieve safety, sustainability, and speed to market.
About the Role: 3E’s commercial team is seeking an experienced, entrepreneurial Account Manager to expand 3E’s business across our customer base in EU. In this role, you will get to know the business priorities of your customers and match their needs for regulatory and compliance management with 3E’s services. You will be instrumental in driving customer retention and broadening our customer base within your designated territory. You will be managing the account health, driving product adoption across the customers, and identifying and referring cross-sell opportunities to business development teams.
What You’ll Do:
- Ownership – You will own a book of business in EU from post-sale handoff through renewal and expansion. You will deeply understand the customers’ business objectives and organizational structure, demonstrating how our products can deliver outcomes.
- Identify Cross-sell Opportunities – You will learn to spot opportunities for product safety and stewardship services within your customers’ businesses.
- Expansion – You will also identify opportunities to expand services within existing accounts, developing and owning relationships with the senior leadership teams.
- Customer Satisfaction – Identify and mobilize product champions within the client’s user base by rallying internal teams to ensure a swift resolution of their issues.
- Forecasting – You will proactively monitor account health and develop user/usage growth plans. You will accurately forecast your sales pipeline and expansion opportunities.
- Organization – Exhibit meticulous attention to detail and organizational skills, ensuring timely documentation of all customer interactions. You will need to manage multiple tasks simultaneously such as client requests, demos, proposals, business reviews, ticket resolutions, etc.
- Renewals – Plan and manage renewal activity and price adjustments that result in meeting/exceeding account growth targets. Partner with the internal teams to ensure accurate invoicing and timely payment.
- Consultative Selling – You will help the customers unlock value from our offering by conducting quarterly business reviews. You will also follow EH&S industry developments and collaborate with 3E’s regulatory experts to develop proposals and product demonstrations ensuring alignment with client needs and industry standards.
- Voice of the Customer – Review and provide feedback to reflect the voice of our customers in our future product roadmap, pricing strategies, and go-to-market efforts.
What Makes You A Great Fit:
- At least two years of demonstrated success in expanding small to mid-market client accounts and driving revenue growth in a B2B sales environment.
- Experience with technology, IT, subscription-based regulatory solutions, or the SaaS industry is preferred.
- Expertise in client retention and renewal processing.
- Track record of consistent quota achievement as an individual contributor navigating larger deals, understanding complex sales cycles, and managing multiple stakeholders.
- Exceptional organizational skills and attention to detail, ensuring accuracy in all documentation and deal management using Salesforce.com, LinkedIn Sales Navigator, or similar applications.
- Robust interpersonal skills with the ability to build and maintain productive relationships with external and internal stakeholders.
- Strong verbal and written communication skills in French or German.
- Ability to travel up to 30% in the EU.
What is in it for you?
- Impactful Work: Every day, you’ll contribute to initiatives that protect people, safeguard products, and help businesses thrive for an industry-leading organization.
- Collaborative Culture: Work alongside a team of dedicated professionals passionate about delivering excellence and innovation.
- Career Growth: We will set you up for success with a hands-on training program to equip you with the skills you’ll need to accomplish results. Enjoy opportunities for professional development in an environment that celebrates creativity, flexibility, and results.
- Unlimited Earning Potential: We offer a market-leading competitive incentive plan with an uncapped commission structure rewarding outperformance.
Disclosures: 3E is committed to a diverse and inclusive work environment. 3E is an equal opportunity employer and does not discriminate based on race, nationality, gender, gender identity, sexual orientation, protected veteran status, age, disability, or any other legally protected status.
French or German-Speaking Account Manager, Mid-Market employer: 3E Company
Contact Detail:
3E Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French or German-Speaking Account Manager, Mid-Market
✨Tip Number 1
Familiarise yourself with 3E's mission and values. Understanding our commitment to safety and sustainability will help you align your approach when discussing how you can contribute to our goals during interviews.
✨Tip Number 2
Research the specific industries we serve and the challenges they face regarding regulatory compliance. This knowledge will enable you to speak confidently about how our solutions can address their needs.
✨Tip Number 3
Network with current or former employees on LinkedIn to gain insights into the company culture and expectations for the Account Manager role. This can provide you with valuable information that may not be in the job description.
✨Tip Number 4
Prepare examples of your past successes in account management, particularly in B2B environments. Be ready to discuss how you've driven revenue growth and customer satisfaction, as these are key aspects of the role.
We think you need these skills to ace French or German-Speaking Account Manager, Mid-Market
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly in B2B sales environments. Emphasise any previous roles where you've successfully expanded client accounts or driven revenue growth.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for 3E's mission and how your skills align with the role. Mention your proficiency in French or German and provide examples of how you've built relationships with clients in the past.
Showcase Analytical Skills: Demonstrate your analytical skills by including specific examples of how you've identified market trends or customer needs in previous roles. This will show that you can contribute to 3E's goal of tapping into new market opportunities.
Highlight Organisational Skills: Given the emphasis on meticulous attention to detail in the job description, make sure to highlight your organisational skills. Provide examples of how you've managed multiple tasks or projects simultaneously while maintaining accuracy in documentation.
How to prepare for a job interview at 3E Company
✨Research 3E's Mission and Values
Before the interview, take some time to understand 3E's mission of enabling a safer, more sustainable world. Familiarise yourself with their services and how they impact workplace safety and sustainability. This will help you align your answers with the company's goals and demonstrate your enthusiasm for their mission.
✨Prepare for Consultative Selling Questions
Given the role's focus on consultative selling, be ready to discuss your approach to understanding customer needs and how you've successfully identified cross-sell opportunities in the past. Prepare specific examples that showcase your analytical skills and ability to drive product adoption.
✨Showcase Your Language Skills
As a French or German-speaking Account Manager, your language skills are crucial. Be prepared to demonstrate your proficiency during the interview, whether through direct conversation or by discussing how you've used these skills in previous roles to build relationships with clients.
✨Highlight Your Organisational Skills
The job requires meticulous attention to detail and strong organisational skills. Be ready to share examples of how you've managed multiple tasks simultaneously in previous roles, ensuring timely documentation and effective communication with stakeholders.
