Food & Beverage Manager - Full Time / Perm in Londonderry

One of the top 100 hotels in Ireland, housed within a beautifully restored landmark dating back to the 1800s, this award-winning luxury hotel offers a seamless blend of modern elegance and historic character. Guests are treated to stylish rooms, breathtaking views across the city, and a renowned spa experience that has become a destination of choice.

With exceptional staff, impeccable service, and guest feedback that consistently sets the bar, it has quickly become one of the North West’s most sought-after places to stay. This fabulous property is looking to add to their exceptional team in the coming weeks.

The Food & Beverage Manager will be responsible for leading all dining, bar, lounge, in-room dining, and event catering operations, ensuring every guest receives an exceptional, luxury-level service experience. This role demands a highly organised, guest-focused leader with strong commercial awareness and a passion for delivering five-star hospitality.

• Oversee the smooth daily operation of all F&B outlets, maintain impeccable standards, drive revenue, and uphold the hotel’s reputation as a premier destination for refined dining and world-class service.
• Ensure all service standards, SOPs, and luxury hospitality guidelines are consistently met.
• Conduct regular floor presence to support teams and engage with guests.
• Maintain compliance with all health, safety, and food hygiene regulations.

Guest Experience & Service Excellence

• Champion exceptional guest service, ensuring personalised and memorable experiences.
• Handle VIP requests, guest feedback, and service recovery with discretion and professionalism.
• Ensure presentation, ambiance, and product quality reflect five-star expectations.

Team Management & Development

• Recruit, train, and lead a high-performing F&B team, including supervisors and venue managers.
• Provide ongoing coaching, performance management, and leadership development.
• Foster a positive, motivated working culture built on teamwork and service excellence.

Financial & Commercial Management

• Monitor budgets, payroll, cost controls, waste, and stock management.
• Analyse sales performance and implement initiatives to maximise profitability.
• Work closely with sales, events, and finance teams to drive commercial success.
• Collaborate with Executive Chef and bar team on menu creation, pricing, promotions, and seasonal offerings.
• Ensure product quality, consistency, and alignment with the hotel’s luxury brand identity.
• Oversee beverage lists, wine cellar inventories, and supplier relationships.

Events & Banqueting Support

• Attend planning meetings and review event orders for accurate execution.
• Manage staffing, service flow, and F&B logistics for all events.

Proven experience as an F&B Manager or senior F&B leader within a luxury, 4- or 5-star hotel environment. Deep knowledge of food, wines, spirits, and premium dining trends. Passionate about hospitality and creating elevated guest experiences. Creative, innovative, and detail-focused. Flexible to work varied shifts, including evenings, weekends, and event schedules.