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- Tasks: Lead daily freight forwarding operations and manage client relationships.
- Company: Join a top 3PL provider known for innovation in logistics.
- Benefits: Enjoy competitive salary, career development, and a collaborative work environment.
- Why this job: Be part of a global movement redefining supply chains with real impact.
- Qualifications: 5+ years in logistics with strong leadership and problem-solving skills required.
- Other info: Opportunity to work with a supportive international team.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Location: Derry, Northern Ireland
Employment Type: Full-Time | Permanent
Reports To: Managing Director
About our client: Our client is regarded as one of the fastest-growing privately-owned logistics companies, a top 3PL provider, a top 100 logistics company, a top freight brokerage and warehousing provider. They specialise in delivering end-to-end supply chain solutions that are agile, tech-enabled, and tailor-made for each client.
The Opportunity: They are currently growing their operations in Northern Ireland and seeking a Freight Forwarder / Operations Manager to lead and expand the Derry-based team. This is a critical hands-on leadership role where you will manage daily freight forwarding operations while building strong client relationships, leading a small team, and driving commercial success across the UK, Irish, and international logistics markets.
If you are a forward-thinking, solutions-oriented logistics professional who thrives on challenges, this role is for you.
Key Responsibilities:
- Oversee daily operations for freight forwarding (road, sea, air) with a focus on efficient, on-time, cost-effective service delivery.
- Manage and grow client accounts, ensuring exceptional service and operational excellence.
- Coordinate international shipments, customs clearance, carrier bookings, and documentation.
- Negotiate rates with suppliers and carriers; ensure competitive pricing while protecting margins.
- Develop and monitor KPIs for operational performance, client satisfaction, and cost efficiency.
- Lead and motivate a small team of logistics professionals; provide coaching, performance feedback, and development.
- Identify process improvements and technology solutions to streamline workflow and enhance customer service.
- Act as the go-to problem solver for escalated issues across freight, customs, delivery, or compliance.
- Collaborate with global offices on international logistics projects and multimodal freight solutions.
- Stay current with logistics regulations, customs changes, and freight market developments.
What You Bring:
- 5+ years' experience in freight forwarding, logistics coordination, or supply chain operations.
- Proven leadership experience in an operational or client-facing logistics role.
- Strong knowledge of international shipping, incoterms, customs procedures, and documentation.
- Excellent problem-solving skills and a proactive, “yes we can” attitude.
- Ability to manage multiple priorities with strong attention to detail.
- Excellent communication, negotiation, and customer service skills.
- Proficiency with logistics software and Microsoft Office; knowledge of CargoWise, SAP, or similar is a plus.
On Offer:
- Competitive salary and benefits package.
- Career development with a fast-growing global company.
- A collaborative, entrepreneurial environment where innovation is encouraged.
- The chance to make a real impact on local operations with global reach.
- Support from a strong, international team with a reputation for getting the job done.
If you are passionate about logistics and want to be part of a bold, global movement redefining supply chains—apply today.
How to Apply:
Please submit your CV and cover letter to 3dmulti@3dpersonnel.com. 3D Personnel is operating as an Employment Agency. Equality is at the forefront of our operation and we provide equality of opportunity to everyone.
Freight Forwarder employer: 3D Personnel
Contact Detail:
3D Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Forwarder
✨Tip Number 1
Familiarise yourself with the latest trends in logistics and freight forwarding. Understanding current market dynamics and technological advancements can give you an edge during interviews, showcasing your proactive approach to the industry.
✨Tip Number 2
Network with professionals in the logistics sector, especially those who have experience in freight forwarding. Attend industry events or join relevant online forums to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client accounts or led teams in previous roles. Highlighting your leadership skills and problem-solving abilities will resonate well with the hiring team.
✨Tip Number 4
Research the company’s values and recent achievements. Tailoring your conversation to align with their mission and demonstrating your enthusiasm for contributing to their growth can set you apart from other candidates.
We think you need these skills to ace Freight Forwarder
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in freight forwarding and logistics. Emphasise your leadership skills and any specific achievements that demonstrate your ability to manage operations effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for logistics and how your background aligns with the company's mission. Mention specific examples of how you've solved complex supply chain challenges in the past.
Highlight Key Skills: Focus on key skills mentioned in the job description, such as negotiation, problem-solving, and knowledge of customs procedures. Use concrete examples to illustrate your proficiency in these areas.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in logistics.
How to prepare for a job interview at 3D Personnel
✨Know Your Logistics
Make sure you brush up on your knowledge of international shipping, incoterms, and customs procedures. Being able to discuss these topics confidently will show that you're well-prepared and understand the complexities of the role.
✨Demonstrate Leadership Skills
Since this position involves leading a small team, be ready to share examples of your leadership experience. Talk about how you've motivated teams in the past and any strategies you've used to drive performance and client satisfaction.
✨Showcase Problem-Solving Abilities
Prepare to discuss specific challenges you've faced in logistics and how you resolved them. Highlight your proactive approach and 'yes we can' attitude, as these qualities are essential for the role.
✨Familiarise Yourself with Technology
Get comfortable with logistics software and tools like CargoWise or SAP. If you have experience with these systems, be sure to mention it during the interview, as tech-savviness is a key aspect of the job.
