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- Tasks: Assist customers in the showroom and create estimates using bespoke software.
- Company: Premium stone and surfaces company known for craftsmanship and customer service.
- Benefits: Competitive salary, full training, and a pleasant office environment.
- Why this job: Join a dynamic team and help customers find their perfect stone materials.
- Qualifications: Customer service skills, attention to detail, and a willingness to learn.
- Other info: Located near public transport with on-site parking available.
Sales Support/Receptionist
Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.
Dublin 12 (in person)
Job Reference: VAC-13629
Hours – Full-time, Monday to Thursday 9.00am – 5.00pm, Friday 9.00am – 4.00pm
Closed bank holidays
Annual Salary: €30,000 – €40,000 per year depending on experience
Our client is a premium stone and surfaces company based in Dublin, providing high-quality natural and engineered stone for interiors, including marble, granite, limestone, and quartz. Their services include precise measuring, bespoke fabrication, delivery, and installation for residential and commercial projects working with kitchen and shop-fitting companies, interior designers and architects
They pride themselves on craftsmanship, attention to detail, and excellent customer service.
They are now looking for dedicated, skilled individuals to join the team and contribute to delivering top-quality service and solutions to their clients.
Currently looking for a Sales Support Person/ Receptionist to join the sales team in their Dublin Showroom.
The Dublin Showroom is used by their trade partners to guide their customers in choosing stone materials for their homes.
What You\’ll Do:
You will meet customers in the showroom, lead them through the various material choices available and then produce estimates from this meeting using the bespoke estimating software. You will receive information directly from customers, which you will generate an estimate for the trade partners and liaise with them via phone and email, ensuring that estimates are submitted to meet deadlines.
What You\’ll Bring
The successful candidate will be friendly and approachable and willing to learn new skills. You be able to work on your own initiative, yet also build a strong working relationship with other team members. Full training will be provided on the estimating programme, product ranges and all aspects of the job. Requirements:
Customer Service Skills: A friendly and professional demeanour with a strong focus on customer satisfaction.
People-Oriented Mindset: Build meaningful face-to-face connections and help customers to find the right product to meet their needs.
Organizational Skills: Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Attention to Detail: High level of mathematical accuracy and attention to detail when pricing jobs, handling payments and other administrative tasks.
Computer Proficiency: Basic Knowledge of Microsoft office software.
Team Spirit: An ability to work on your own initiative but also a willingness to support other work colleagues, both in-house and off-site.
Willingness to Learn: full training on offer on all the product ranges and offer on-the-job support.
Fluent in English: Strong command of the English language, both written and verbal.
Desirable Skills:
Ability to read plans would be an advantage
An Interest in Interior Design / Home Improvement
Add. Info.
Within a 10-minute walk from the Luas Red-line Kylemore Stop
Pleasant Office Working Environment
On-site parking
Note: Only applicants with existing legal rights to work in Ireland can be considered
Sales Support / Receptionist employer: 3D Personnel LTD
Contact Detail:
3D Personnel LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support / Receptionist
✨Tip Number 1
Get to know the company before your interview! Research their products and services, especially their stone materials. This will help you connect with the team and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers find the right products, think of scenarios where you can demonstrate your friendly and approachable nature. Role-play with a friend if you can!
✨Tip Number 3
Be ready to showcase your organisational skills. Think of examples from your past experiences where you managed multiple tasks effectively. This will highlight your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Sales Support / Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, this role is all about customer service, so showing that you can connect with people is key.
Tailor Your Application: Make sure to tailor your application specifically for the Sales Support/Receptionist role. Highlight your relevant skills and experiences that match what we’re looking for, like your customer service skills and attention to detail. This will show us that you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do!
How to prepare for a job interview at 3D Personnel LTD
✨Know the Company Inside Out
Before your interview, take some time to research the company’s products and services. Familiarise yourself with the types of stone they offer and their customer service approach. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Since this role is all about customer interaction, be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to meet a customer's needs, as this will highlight your people-oriented mindset.
✨Demonstrate Your Organisational Skills
The job requires managing multiple tasks, so be ready to discuss how you prioritise and organise your workload. You could mention tools or methods you use to stay on top of tasks, which will show that you can thrive in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process for the estimating software or how the team collaborates on projects. This shows your eagerness to learn and your interest in being part of the team.
