At a Glance
- Tasks: Lead a busy showroom, driving sales and enhancing customer experience.
- Company: Reputable Galway SME with a strong local presence and exceptional service.
- Benefits: Competitive salary, performance bonuses, employee discounts, and private medical insurance.
- Other info: Autonomy to influence operations and sales performance in a dynamic environment.
- Why this job: Make a real impact in a hands-on leadership role with growth opportunities.
- Qualifications: Experience in retail or trade sales, strong organisational skills, and team leadership.
We are partnering with a highly respected, well-established Galway SME with a dominant local presence, exceptional walk-in trade, and long-standing contractor relationships to find them a suitably experienced Showroom & Operations Manager (Retail / Trade) - in Galway offering a salary of €45,000 - €60,000 DOE + potential Bonus Full-Time Permanent.
With a 98% customer recommendation rate, this business has built its reputation on quality, consistency, and outstanding service delivery-and is now looking for a commercially astute operator to take ownership of its showroom and day-to-day operations. This is not a passive management role. It's a hands-on leadership position with real influence across sales performance, operational flow, and customer experience.
The Role
- You will take full responsibility for the daily running of a busy showroom, ensuring every opportunity is maximised-from walk-in customers to trade enquiries-while keeping operations tight, efficient, and aligned across the business.
Key areas of ownership:
- Drive showroom sales performance and conversion rates
- Manage customer experience end-to-end (walk-ins, enquiries, quotations, follow-ups)
- Lead and support sales team performance and accountability
- Coordinate seamlessly between showroom, warehouse, and joinery teams
- Maintain strong operational systems, processes, and organisation
- Work closely with senior management to improve efficiency and commercial output
What We're Looking For
- This role suits someone who combines commercial instinct with operational discipline.
- Proven background in retail or trade sales environments (builders merchants, interiors, flooring, kitchens, etc.)
- Strong track record of hitting targets and driving revenue
- Experience running or owning a showroom, store, or trade counter
- Highly organised with exceptional follow-through
- Confident, credible, and strong with customers and team leadership
- Naturally takes ownership and responsibility-no need for constant direction
What This Role Is Not
- Not suitable for entry-level candidates
- Not suited to purely field-based/on-the-road sales profiles
- Not for individuals lacking structure, organisation, or accountability
Package
- €45,000 - €60,000 base salary (depending on experience)
- Possible performance-related bonus structure
- Long-term opportunity within a growing, reputable business
- Autonomy and real influence over sales and operations performance
Benefits including:
- Employee/store discounts
- Private medical insurance
- Bike to work scheme
- Company events
- On-site parking
Why This Role Stands Out
This is a high-impact position within a business that already has strong foundations-your role is to elevate performance, tighten operations, and maximise commercial output. If you're someone who thrives on ownership, accountability, and delivering results, this is a genuine opportunity to make your mark.
To apply or learn more, please submit your CV today. Send your CV and short cover note to our Multi-Sector team today. Applicants must have the legal right to work in Ireland. Only suitable candidates may be contacted. 3D Personnel is operating as an Employment Agency and Business. We are proud to be an equal opportunities employer.
Showroom & Operations Manager in Galway employer: 3D Personnel LTD
Contact Detail:
3D Personnel LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom & Operations Manager in Galway
✨Tip Number 1
Get to know the company inside out! Research their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the interview process.
✨Tip Number 3
Prepare for the hands-on nature of the role. Think of examples from your past where you've driven sales performance or improved operational efficiency. Be ready to discuss these in detail during your interview.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position and keeping you top of mind for the hiring team.
We think you need these skills to ace Showroom & Operations Manager in Galway
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Showroom & Operations Manager role. Highlight your retail or trade sales background, and don’t forget to showcase any leadership experience you have!
Craft a Compelling Cover Note: Your cover note is your chance to shine! Keep it concise but impactful. Explain why you're the perfect fit for this hands-on role and how your commercial instincts can drive showroom performance.
Show Your Passion: Let your enthusiasm for the role come through in your application. We want to see that you’re not just looking for a job, but that you’re excited about the opportunity to elevate performance and make a real impact.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at 3D Personnel LTD
✨Know the Business Inside Out
Before your interview, take some time to research the company thoroughly. Understand their products, services, and customer base. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role and the business.
✨Showcase Your Leadership Skills
Since this role is hands-on and requires strong leadership, be prepared to discuss your previous experiences managing teams and driving performance. Use specific examples to illustrate how you've successfully led a team or improved operations in a retail or trade environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and operational mindset. Think of scenarios where you've had to maximise sales or improve customer experience. Prepare to explain your thought process and the outcomes of your actions.
✨Demonstrate Your Commercial Acumen
This position requires a commercially astute operator, so be ready to discuss how you've driven revenue and met targets in past roles. Highlight any strategies you've implemented that have positively impacted sales performance or operational efficiency.