At a Glance
- Tasks: Lead hotel operations, ensuring exceptional guest service and high standards across all departments.
- Company: Well-established hotel in Derry/NW area with a focus on performance and guest experience.
- Benefits: Competitive salary, staff discounts, free meals, ongoing training, and pension scheme.
- Why this job: Take ownership of a busy hotel and make a real impact on guest satisfaction and team success.
- Qualifications: Proven experience in hotel management and strong leadership skills required.
The predicted salary is between 70000 - 75000 £ per year.
General Manager required for Derry /NW area, offering an excellent salary and benefits package, to lead the full operations of a well-established property while driving performance and guest experience. This is a fantastic opportunity for an experienced hospitality professional to take ownership of a busy hotel, ensuring high standards across all departments and delivering strong commercial results.
Key Responsibilities
- Oversee the day-to-day running of all hotel operations including Front Office, Housekeeping, Food & Beverage, and Maintenance
- Deliver exceptional guest service and maintain consistently high standards
- Manage and resolve guest feedback in a professional and timely manner
- Lead, motivate, and develop a high-performing team
- Work closely with finance to manage budgets, control costs, and maximise revenue
- Drive occupancy and revenue alongside sales and marketing teams
- Ensure full compliance with Health & Safety and company procedures
- Maintain quality standards through regular inspections and audits
Requirements
- Proven experience as a Hotel General Manager or in a senior leadership role
- Strong understanding of full hotel operations
- Excellent leadership and communication skills
- Commercially focused with a track record of delivering results
- Ability to make decisions under pressure
- Experience with hotel management and financial systems
Benefits
- Salary £70,000 - £75,000 DOE
- Staff rates across group Hotels (rooms & F&B discounts)
- Use of hotel leisure facilities
- Ongoing training and development
- AXA insurance discounts
- Company pension
- Free meals on shift
Equality is at the forefront of our operation, and we provide equality of opportunity to everyone.
Locations
Hotel General Manager in Derry, Londonderry employer: 3D Personnel LTD
Join a leading hotel in the Derry/NW area, where we prioritise exceptional guest experiences and employee development. As a Hotel General Manager, you will benefit from a competitive salary, comprehensive training opportunities, and a supportive work culture that values equality and teamwork. Enjoy perks such as staff rates across our group hotels, access to leisure facilities, and a commitment to your professional growth in a dynamic hospitality environment.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel General Manager in Derry, Londonderry
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like 3D Personnel LTD. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to 3D Personnel LTD
Don't be shy about reaching out to 3D Personnel LTD directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel General Manager in Derry, Londonderry
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about 3D Personnel LTD and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at 3D Personnel LTD
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
