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- Tasks: Lead operations for live events at Drumsheds, ensuring seamless execution and coordination.
- Company: Join Broadwick Live, a dynamic company redefining music and cultural experiences.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Other info: Flexible hours with a focus on continuous improvement and operational excellence.
- Why this job: Shape unforgettable experiences in a vibrant environment with passionate event professionals.
- Qualifications: Exceptional organisational skills and experience in event operations required.
The predicted salary is between 36000 - 60000 £ per year.
Role: Senior Operations Manager
Reports into: Head of Operations - Entertainment
Location: London
Contract Type: Full Time, Permanent, 42.5 hours per week
Who we are
Broadwick Live is a multifaceted international company with headquarters in London who create, develop, own and operate a diverse portfolio of venues, spaces, events and experiences. We believe in redefining spaces and how people experience music, art, culture and recreation by breaking down the traditional barriers. Our history and heritage is deeply rooted in music, building a portfolio of 20 global festivals before selling the portfolio in 2019 to focus on our growing portfolio of venues that includes Printworks, Drumsheds, Exhibition and Magazine in London, Depot in Manchester and Brooklyn Storehouse in New York. Collectively we strive to push boundaries and disrupt the cultural landscape by combining big thinking, bold ideas and commercial intelligence to produce spaces and experiences for discerning audiences in inspiring locations. Broadwick Live are home to a passionate and dedicated team of event professionals who take immense pride in delivering world-class events in exceptional venues. Our goal is to create unforgettable experiences that leave a lasting impact on the thousands of guests we welcome. We are a close-knit team driven by excellence, working in a dynamic environment surrounded by like-minded, committed individuals.
What we’re looking for
We’re looking for an exceptional and highly organised Senior Operations Manager to join the Broadwick Live team and take a lead role in shaping and delivering operations at our flagship venue, Drumsheds, setting the benchmark for operational excellence across the portfolio and the wider industry. Reporting directly to the Head of Operations - Entertainment, you will be a key operational lead responsible for planning and delivering live events at scale, ensuring seamless coordination across internal departments, external promoters, and suppliers. You’ll manage show operations from end-to-end, from pre-production and build, through to live delivery and break, while leading a team of direct reports, producing detailed documentation, and maintaining a culture of safety, efficiency, and excellence throughout. You’ll be central to the continuous improvement of operational processes and post-event reporting, playing a vital part in shaping the experience for artists, guests, and teams on site.
What you’ll be responsible for
- Event Operations – Drumsheds/Flagship Venue
- Lead the planning and safe delivery of all events at Drumsheds in collaboration with the Head of Operations - Entertainment.
- Oversee site readiness and infrastructure planning, ensuring the venue is operationally prepared ahead of every event.
- Deliver and lead key event briefings and debriefs, ensuring teams are aligned and feedback is actioned.
- Act as a key contact on site for suppliers, tour managers, production teams, and contractors.
- Support in the enforcement of licensing conditions and safety standards as outlined in the Premises Licence and Event Safety Plans.
- Be on-site throughout build, live and break, leading the operations team in real time.
- Manage pre-event planning sessions and contribute to SAG and external stakeholder engagement as required.
- Drive constant operational improvements and proactively identify efficiencies and improvements to enhance guest experience and operational resilience.
- Documentation confident with internal briefings and external representation.
- High proficiency in G-Drive, Excel, Google Docs, Slack, and event management tools.
- Flexibility to work evenings, weekends, and extended periods on site during shows.
Nice to have
- Familiarity with electronic music events and youth culture audiences.
- Experience managing documentation for licensed premises or outdoor events.
Senior Operations Manager // Broadwick / Drumsheds (London) employer: 3CM UNLIMITED GROUP
Contact Detail:
3CM UNLIMITED GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Operations Manager // Broadwick / Drumsheds (London)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers or industry peers, be ready to talk about your past experiences and how they relate to the Senior Operations Manager role. Bring examples of your work or even a portfolio if it fits the bill.
✨Tip Number 3
Prepare for interviews by researching Broadwick Live and their venues. Understand their mission and values, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Broadwick Live and making an impact in the events industry.
We think you need these skills to ace Senior Operations Manager // Broadwick / Drumsheds (London)
Some tips for your application 🫡
Show Your Passion for Events: When you're writing your application, let your enthusiasm for live events shine through! We want to see how your love for music, art, and culture aligns with our mission at Broadwick Live.
Be Specific About Your Experience: Make sure to highlight your relevant experience in operations management. Use specific examples that demonstrate your ability to lead teams and manage large-scale events, as this is key for the Senior Operations Manager role.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. This shows us you’ve done your homework and are genuinely interested in the position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us keep track of all the amazing talent out there!
How to prepare for a job interview at 3CM UNLIMITED GROUP
✨Know Your Venue Inside Out
Before the interview, make sure you research Drumsheds and Broadwick Live thoroughly. Understand their events, the type of audience they attract, and their operational style. This will help you demonstrate your passion for the venue and how you can contribute to its success.
✨Showcase Your Organisational Skills
As a Senior Operations Manager, organisation is key. Prepare examples from your past experiences where you successfully managed complex events or operations. Be ready to discuss how you ensure seamless coordination among teams and stakeholders, as this will be crucial for the role.
✨Emphasise Safety and Compliance
Given the importance of safety in event management, be prepared to talk about your experience with licensing conditions and safety standards. Share specific instances where you enforced safety protocols and how you handled any challenges that arose during events.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in real-time situations. Think about potential challenges you might face at Drumsheds and how you would address them. This will show your proactive approach and readiness to lead under pressure.