At a Glance
- Tasks: Manage family enquiries, bookings, and support OSHC services with smooth operations.
- Company: Join 3Bridges, a supportive organisation focused on community wellbeing.
- Benefits: Attractive salary, salary packaging, professional development, and wellbeing programs.
- Other info: Opportunity for career growth in a collaborative team culture.
- Why this job: Make a difference in families' lives while thriving in a fast-paced environment.
- Qualifications: Experience in administration and customer service, with strong organisational skills.
The predicted salary is between 47250 - 57750 £ per year.
About the Role
Are you an organised administrator who enjoys helping families and keeping things running smoothly?
Join 3Bridges and support the day-to-day administration of our growing OSHC services.
This is a Full-Time and Permanent opportunity primarily based at our Penshurst site.
Reporting to the OSHC Regional Manager, you'll manage family enquiries, enrolments, bookings, waitlists, family onboarding, Child Care Subsidy (CCS) administration and general operational support across multiple services.
You'll also support Vacation Care administration, family accounts, reporting, compliance processes and employee onboarding through OWNA.
This is a great opportunity for someone who enjoys a fast-paced environment, building positive relationships and keeping systems and processes on track.
Why Join 3Bridges?
- Attractive base salary plus super
- Salary packaging up to $15,900
- Additional meal entertainment packaging up to $2,650
- Leave loading at 17.5%
- Paid parental leave
- Professional development opportunities
- Supportive and collaborative team culture
- Wellbeing program
- Annual flu vaccination
- Discounts on selected 3Bridges services
Key Responsibilities
- Manage family enquiries, bookings, waitlists, enrolments and onboarding
- Support CCS, ACCS, fees, family account enquiries and related administration
- Coordinate re-enrolments and Vacation Care bookings
- Maintain accurate records, compliance documentation and reporting in OWNA
- Monitor enrolments, occupancy and service capacity
- Prepare family communications and operational reports
- Support employee onboarding and system administration
- Provide administrative support to OSHC leaders and services
About You
You're organised, approachable and detail-focused, with strong customer service skills and the ability to manage competing priorities.
Essential Requirements
- Highly experienced in administration, customer service or children's services
- Knowledge of CCS and childcare administration processes
- Experience with OWNA or a similar system
- Strong communication and organisational skills
- Ability to manage competing priorities across multiple services
- Current NSW Working With Children Check and National Police Check, or willingness to obtain
- Cert III or above in Business Administration, or a related field (desirable)
- About 3Bridges
3Bridges is a For Impact organisation supporting wellbeing across all life stages through Aged Care, Community Health, Education Programs and Services.
We deliver practical, evidence-based programs that strengthen communities and create opportunity.
3Bridges is committed to safeguarding children, young people, and vulnerable people.
We expect all employees, volunteers, and contractors to share this commitment.
Applicants will be required to demonstrate their commitment to child safety and safeguarding throughout the recruitment process.
All appointments are subject to child-safe recruitment practices, including reference checks, Working with Children Checks (WWCC), National Police Checks, and other reasonable screening requirements.
OSHC Administrator in Penshurst employer: 3Bridges Community Limited
3Bridges Community Limited is an exceptional employer that prioritises the growth and development of its staff while fostering a supportive and collaborative work culture. With full-time, permanent roles across vibrant locations such as Green Square, Randwick, Bexley, Penshurst, and Narwee, employees benefit from opportunities for professional advancement, coaching, and quality improvement initiatives, all while making a meaningful impact in the lives of children and families.
Contact Details:
3Bridges Community Limited Recruitment Team
