At a Glance
- Tasks: Lead airport operations at Gatwick and Stansted, driving performance and team development.
- Company: Join a dynamic staffing agency specialising in travel retail and brand activations.
- Benefits: Competitive salary, health insurance, pension, bonuses, and employee discounts.
- Other info: Work in a collaborative culture with leading global beauty and travel retail brands.
- Why this job: Be part of a fast-growing company with opportunities for career progression and leadership development.
- Qualifications: Experience in airport operations or fast-paced environments, strong leadership and commercial skills.
The predicted salary is between 50000 - 65000 € per year.
We are a people-driven business with a team of over 20 years’ experience in our industry sector looking for a core member of our leadership team to achieve mutual success in driving service, fresh ideas and a strong team culture across our operation!
36T Hub Intl is a dynamic staffing and project management agency specialising in travel retail, airport operations, experiential marketing, and brand activations across the UK. We deliver tailored workforce and operational solutions to leading brands, retailers and agencies, supporting campaigns from planning through to execution.
Over the past two years, we have achieved significant growth and are now seeking a forward-thinking leader to further develop our business, strengthen our leadership team, and enhance our service proposition across our operations in the South.
We are looking for an experienced, commercially driven, and highly motivated Regional Manager to oversee and lead our operations across Gatwick and Stansted Airports. This is a senior leadership role with overall responsibility for managing airport operations through a team of Operations Managers, Team Leaders, and shop floor staffing teams, ensuring high performance, service excellence, operational efficiency and commercial growth across the region.
This is an office-based role; however, regular travel and a strong physical presence at both Gatwick and Stansted Airports is essential. The successful candidate must be hands-on and visible across both locations, working closely with airport teams, stakeholders and clients to ensure operational excellence and consistent service delivery, some work from home opportunities may be considered.
This is a highly commercial and revenue-focused leadership role suited to someone who thrives in a fast-paced environment and has a strong track record in operational leadership, stakeholder management, people development, and delivering measurable business results.
The successful candidate will work closely with internal and external stakeholders, airport partners, World Duty Free (Avolta), brand partners and senior leadership to ensure the region operates efficiently, delivers against KPIs, and continues to grow commercially.
- Lead and manage Operations Managers, Team Leaders, and airport-based management teams, ensuring accountability, performance and development.
- Develop and implement strategic and operational plans to drive performance across the region.
- Drive revenue growth, profitability and commercial performance across both airports.
- Ensure airport management teams achieve operational, financial and service KPIs.
- Oversee recruitment activities and support the Passing Team, ensuring performance, compliance and professional development.
- Coach, mentor, and manage airport managers and Team Leaders to build capability and succession within the business.
- Attend performance review meetings with key stakeholders.
- Ensure compliance, service standards and KPI achievement across all regional airport operations.
- Support workforce planning, oversee rostering where necessary and ensure efficient deployment of resources.
- Contribute to business development initiatives and support commercial reporting to help deliver revenue and business growth targets.
- Prepare and deliver regional performance, forecasting, and operational reports to senior leadership.
Experience within airport operations, travel retail, luxury retail, staffing, or fast-paced operational environments is required. Strong commercial mindset with a track record of delivering revenue and operational growth, exceptional stakeholder management and relationship-building skills, strong leadership, coaching, and team development experience, as well as strong reporting, budgeting and commercial forecasting skills are essential. Willingness and flexibility to travel regularly to Gatwick and Stansted Airports as part of the role.
Competitive salary package, health insurance package, company pension, performance-related bonus, working with leading global beauty and travel retail brands, a fast-growing and entrepreneurial business environment, career progression and leadership development opportunities, employee discounts and industry events.
Area Manager - Housing with Care employer: 36T Hub
At 36T Hub Intl, we pride ourselves on being a people-driven organisation that fosters a collaborative and inclusive work culture. As an Area Manager - Housing with Care, you will benefit from a competitive salary package, health insurance, and a company pension, alongside opportunities for career progression and leadership development in a fast-growing environment. With regular travel to Gatwick and Stansted Airports, you will play a pivotal role in driving operational excellence and service delivery while working with prestigious brands in the travel retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Area Manager - Housing with Care
✨Tip Number 1
Network like a pro! Attend industry events, connect with people on LinkedIn, and don’t be shy about reaching out to current employees at 36T Hub. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. We want to see how you fit into our people-first approach, so think about examples from your past that showcase your leadership and team development skills.
✨Tip Number 3
Show us your commercial mindset! Be ready to discuss how you've driven revenue growth or improved operational efficiency in previous roles. We love candidates who can think strategically and deliver measurable results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our dynamic team at 36T Hub.
We think you need these skills to ace Area Manager - Housing with Care
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Area Manager role. Highlight your experience in airport operations and leadership, and show us how you can drive service excellence and commercial growth.
Showcase Your Achievements:We want to see your successes! Include specific examples of how you've improved performance or driven revenue in previous roles. Numbers speak volumes, so don’t shy away from sharing those impressive stats.
Be Authentic:Let your personality shine through in your application. We’re a people-driven business, so we value authenticity. Share your passion for the industry and what makes you a great fit for our team culture.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. We can’t wait to hear from you!
How to prepare for a job interview at 36T Hub
✨Know Your Stuff
Before the interview, dive deep into the company’s background, especially their operations at Gatwick and Stansted Airports. Familiarise yourself with their recent projects and partnerships, particularly in travel retail. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
Prepare specific examples of how you've successfully led teams in fast-paced environments. Highlight your experience in coaching and developing team members, as this role requires strong leadership. Be ready to discuss how you’ve driven performance and achieved KPIs in previous positions.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle operational challenges. Think of scenarios where you had to manage stakeholder relationships or improve service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Demonstrate Your Commercial Acumen
Since this role is highly commercial, be prepared to discuss how you've contributed to revenue growth in past roles. Bring examples of how you’ve implemented strategic plans that led to operational efficiency and financial success. This will show you understand the business side of operations.
