At a Glance
- Tasks: Lead airport operations at Gatwick and Stansted, driving performance and team development.
- Company: Join a dynamic staffing agency specialising in travel retail and brand activations.
- Benefits: Competitive salary, health insurance, pension, bonuses, and employee discounts.
- Other info: Regular travel required; work closely with top global brands in a collaborative culture.
- Why this job: Be part of a fast-growing company with opportunities for career progression and leadership development.
- Qualifications: Experience in airport operations or fast-paced environments, strong leadership and commercial skills.
The predicted salary is between 50000 - 65000 € per year.
We are a people-driven business with a team of over 20 years’ experience in our industry sector looking for a core member of our leadership team to achieve mutual success in driving service, fresh ideas and a strong team culture across our operation!
36T Hub Intl is a dynamic staffing and project management agency specialising in travel retail, airport operations, experiential marketing, and brand activations across the UK. We deliver tailored workforce and operational solutions to leading brands, retailers and agencies, supporting campaigns from planning through to execution.
Over the past two years, we have achieved significant growth and are now seeking a forward-thinking leader to further develop our business, strengthen our leadership team, and enhance our service proposition across our operations in the South.
We are looking for an experienced, commercially driven, and highly motivated Regional Manager to oversee and lead our operations across Gatwick and Stansted Airports. This is a senior leadership role with overall responsibility for managing airport operations through a team of Operations Managers, Team Leaders, and shop floor staffing teams, ensuring high performance, service excellence, operational efficiency and commercial growth across the region.
This is an office-based role; however, regular travel and a strong physical presence at both Gatwick and Stansted Airports is essential. The successful candidate must be hands-on and visible across both locations, working closely with airport teams, stakeholders and clients to ensure operational excellence and consistent service delivery, some work from home opportunities may be considered.
This is a highly commercial and revenue-focused leadership role suited to someone who thrives in a fast-paced environment and has a strong track record in operational leadership, stakeholder management, people development, and delivering measurable business results.
The successful candidate will work closely with internal and external stakeholders, airport partners, World Duty Free (Avolta), brand partners and senior leadership to ensure the region operates efficiently, delivers against KPIs, and continues to grow commercially.
- Lead and manage Operations Managers, Team Leaders, and airport-based management teams, ensuring accountability, performance and development.
- Develop and implement strategic and operational plans to drive performance across the region.
- Drive revenue growth, profitability and commercial performance across both airports.
- Ensure airport management teams achieve operational, financial and service KPIs.
- Oversee recruitment activities and support the Passing Team, ensuring performance, compliance and professional development.
- Coach, mentor, and manage airport managers and Team Leaders to build capability and succession within the business.
- Attend performance review meetings with key stakeholders.
- Ensure compliance, service standards and KPI achievement across all regional airport operations.
- Support workforce planning, oversee rostering where necessary and ensure efficient deployment of resources.
- Contribute to business development initiatives and support commercial reporting to help deliver revenue and business growth targets.
- Prepare and deliver regional performance, forecasting, and operational reports to senior leadership.
Experience within airport operations, travel retail, luxury retail, staffing, or fast-paced operational environments is required. A strong commercial mindset with a track record of delivering revenue and operational growth, exceptional stakeholder management and relationship-building skills, strong leadership, coaching, and team development experience, as well as strong reporting, budgeting and commercial forecasting skills are essential. Willingness and flexibility to travel regularly to Gatwick and Stansted Airports as part of the role.
We offer a competitive salary package, health insurance package, company pension, performance-related bonus, and opportunities to work with leading global beauty and travel retail brands in a fast-growing and entrepreneurial business environment, along with career progression and leadership development opportunities, employee discounts, and industry events.
Area Manager (Full Time) employer: 36T Hub
At 36T Hub Intl, we pride ourselves on being a people-driven organisation that fosters a collaborative and inclusive work culture. As an Area Manager, you will be at the forefront of our operations at Gatwick and Stansted Airports, leading a dynamic team to achieve service excellence and commercial growth. With competitive benefits, including health insurance, a company pension, and opportunities for career progression, we are committed to nurturing your professional development while delivering exceptional brand experiences in the travel retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Area Manager (Full Time)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to 36T Hub. Attend events, join relevant groups on social media, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for your interviews by researching the company and its culture. Understand their values and how they operate at Gatwick and Stansted. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've driven performance and developed teams in previous roles. Highlight your commercial mindset and how you’ve contributed to revenue growth – this is key for a Regional Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at 36T Hub. Let’s get you that interview!
We think you need these skills to ace Area Manager (Full Time)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Area Manager role. Highlight your experience in airport operations and leadership, and show us how you can drive service excellence and commercial growth.
Showcase Your Achievements:We want to see your successes! Include specific examples of how you've improved performance or driven revenue growth in previous roles. Numbers speak volumes, so don’t shy away from sharing metrics that demonstrate your impact.
Be Authentic:Let your personality shine through in your application. We’re a people-driven business, so we value authenticity. Share your passion for the industry and what makes you a great fit for our team culture.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with 36T Hub.
How to prepare for a job interview at 36T Hub
✨Know the Company Inside Out
Before your interview, dive deep into 36T Hub Intl's mission, values, and recent projects. Understanding their focus on service excellence and innovation will help you align your answers with their goals.
✨Showcase Your Leadership Skills
Prepare specific examples of how you've successfully led teams in fast-paced environments. Highlight your experience in operational leadership and stakeholder management to demonstrate that you're the right fit for this senior role.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle challenges at Gatwick and Stansted Airports. Think through potential scenarios related to operational efficiency and team performance, and be ready to discuss your strategic approach.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's growth plans and team culture. This shows your genuine interest in the role and helps you assess if the company aligns with your career aspirations.
