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- Tasks: Build strong relationships and drive growth with key accounts across North America and EMEA.
- Company: Dynamic company led by a passionate co-founder and sales director.
- Benefits: Permanent contract, competitive salary, and opportunities for professional development.
- Other info: Collaborative environment with a focus on teamwork and customer success.
- Why this job: Lead impactful projects and make a difference in customer satisfaction and loyalty.
- Qualifications: 4-5 years in KAM within the HRIS ecosystem; fluent in French and English.
The predicted salary is between 60000 - 80000 £ per year.
Reporting directly to our co-founder and sales director, Mathieu, your role will be to develop strong relationships and generate growth with around ten of our client accounts within your scope of action (North America & EMEA) alongside our 4 AE. You will be responsible for:
- Establishing a sales and loyalty strategy for each key account customer.
- Meeting and getting to know each key contact within our key account customers.
- Understanding and analyzing each customer’s needs and responding with a tailored solution.
- Building customer loyalty and ensuring customer satisfaction.
- Identifying opportunities and levers for developing the solution within the account (up-sell & cross-sell).
- Conducting sales negotiations and anticipating each contract renewal.
- Contributing to the animation of our customer community through partnerships and events.
As a true leader, you will ensure effective coordination between the Customer Success, Sales & the marketing teams.
KPIs:
- Grow each customer account.
- Increase the Net New ARR of the portfolio in line with your target plan.
- Secure all contract renewals as part of multi-year commitments.
You have already worked in a KAM position in the HRIS ecosystem for 4-5 years for huge groups and on a BtoB market. Your unfailing optimism and taste for challenge will be your best allies. You are responsive and organized, and you are not afraid of interacting with customers. You are fluent/native in French and English.
International Key Account Manager (KAM) - Permanent contract in the UK in London employer: 365Talents
Contact Detail:
365Talents Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land International Key Account Manager (KAM) - Permanent contract in the UK in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an International Key Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their key accounts, and think about how you can add value. Tailor your responses to show how your experience aligns with their needs—especially in the HRIS ecosystem.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining us. It gives you a better chance to stand out and shows your commitment.
We think you need these skills to ace International Key Account Manager (KAM) - Permanent contract in the UK in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of International Key Account Manager. Highlight your experience in KAM, especially in the HRIS ecosystem, and showcase how you've successfully built relationships and driven growth in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this position. Mention specific achievements that demonstrate your ability to develop sales strategies and enhance customer loyalty.
Showcase Your Language Skills: Since fluency in French and English is key for this role, make sure to highlight your language skills prominently. If you have any relevant experiences where you used these languages in a professional setting, don’t forget to include them!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at 365Talents
✨Know Your Accounts
Before the interview, dive deep into the key accounts you'll be managing. Research their business models, challenges, and recent news. This will help you demonstrate your understanding of their needs and how you can tailor solutions to drive growth.
✨Showcase Your Relationship Skills
As a KAM, building strong relationships is crucial. Prepare examples from your past experiences where you've successfully developed client relationships or turned around challenging situations. Highlight your communication style and how it fosters loyalty.
✨Prepare for Sales Scenarios
Expect to discuss sales strategies and negotiations during the interview. Think about specific instances where you've identified upsell or cross-sell opportunities. Be ready to share your thought process and the outcomes of those situations.
✨Demonstrate Team Coordination
Since this role involves working closely with Customer Success, Sales, and Marketing teams, prepare to discuss how you've effectively collaborated across departments in the past. Share examples that showcase your organisational skills and ability to lead initiatives.