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- Tasks: Lead new business sales from cold calls to closing deals and nurture existing accounts.
- Company: Join 365 Retail Markets, a global leader in unattended retail technology since 2008.
- Benefits: Enjoy a flexible working environment with opportunities for remote work and team building in London.
- Why this job: Be part of a fast-growing company that values innovation and customer success while making an impact.
- Qualifications: Bachelor’s degree or equivalent experience; sales and account management skills required.
- Other info: Expect 20% travel within the UK and Europe, with a friendly and supportive team culture.
The predicted salary is between 43200 - 72000 £ per year.
365 Retail Markets is the most trusted global provider of unattended retail technology, delivering conveniently smart self-service solutions since 2008. The company’s all-in-one platform powers retail spaces across food service, global retail, and hospitality with a comprehensive suite of frictionless smart stores, micro markets, vending, catering, and dining point-of-sale options. These technologies can be found worldwide in corporate offices, manufacturing and distribution facilities, educational campuses, hotels, and beyond.
As a nine-time honoree on the Inc. 5000 list of fastest-growing companies in the United States, and with a continually expanding global presence, 365 Retail Markets is committed to growth, innovation, and providing superior, integrated technology that meets the evolving needs of its customers and consumers. This position is in the Sales Department of 365 Retail Markets, and reports to the EVP of Europe & UK.
In this position, you will work to ensure a smooth transition from sales to customer success and take the lead on new business sales from cold calls to closing. In addition, you will also be driving growth by nurturing and expanding a portfolio of existing accounts.
Responsibilities- New business sales, from cold-calls and networking to demos, contract negotiations and closing. Experience with tenders and RFP’s a plus.
- Up and cross sell the Kafoodle, Spoonfed and 365 product portfolio to a range of exciting SMB and Enterprise customers.
- With our support, you will get up to speed quickly with the products, onboarding and customer service processes.
- Establish and nurture new and productive relationships with executives at all levels.
- Identify opportunities and prepare and present dynamic business presentations and proposals.
- Move deals through the pipeline all the way to close and fully document every step in our CRM (communication is key).
- Report regularly on commercial performance versus target and deal progress to the Commercial Director and offer your input on business and sales strategies.
- Leverage personal and corporate social media activity.
- Invite key customers to trade shows and industry associations (e.g., Arena) to build relationships & showcase new products and features.
- Bachelor’s Degree in appropriate field of study, or equivalent work experience.
- Account management and new business sales experience.
- Account planning and consultative sales training/experience a plus.
- SaaS sales experience.
- Excited to deliver business growth.
- A full appreciation of what makes for excellent customer service.
- Excellent communication skills with ability to work with individuals at a senior level.
- Proficient computer skills including MS Word, Excel & Powerpoint.
- Friendly and approachable.
- 20% travel, as required, predominantly in the UK and potentially European markets.
- Flexible working environment but we’ll ask for 1-2 days in the London office for team building.
Contact Detail:
365 Retail Markets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Account Manager (City of London)
✨Tip Number 1
Network actively within the industry. Attend trade shows and industry events where you can meet potential clients and other professionals in the retail technology space. Building relationships with executives at all levels will give you an edge when applying for the Sales Account Manager position.
✨Tip Number 2
Familiarise yourself with the products offered by 365 Retail Markets, such as Kafoodle and Spoonfed. Understanding these solutions will not only help you during interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 3
Leverage social media to showcase your expertise in sales and account management. Share relevant content, engage with industry leaders, and highlight your achievements. This will help you stand out and show that you're proactive about your professional presence.
✨Tip Number 4
Prepare to discuss your experience with cold calling and closing deals. Be ready to share specific examples of how you've successfully nurtured client relationships and driven growth in previous roles. This will illustrate your capability to excel in the Sales Account Manager position.
We think you need these skills to ace Sales Account Manager (City of London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and account management. Emphasise any previous roles where you successfully closed deals or nurtured client relationships, particularly in the SaaS sector.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and customer service. Mention specific achievements in your career that align with the responsibilities of the Sales Account Manager role at 365 Retail Markets.
Highlight Relevant Skills: In your application, clearly outline your communication skills and ability to work with senior executives. Provide examples of how you've used these skills to drive business growth or improve customer satisfaction.
Showcase Your Knowledge: Demonstrate your understanding of 365 Retail Markets and its products. Mention any research you've done on their technology and how it can benefit potential clients, showing that you're proactive and well-informed.
How to prepare for a job interview at 365 Retail Markets
✨Know the Company Inside Out
Before your interview, make sure to research 365 Retail Markets thoroughly. Understand their products, services, and recent developments in the unattended retail technology sector. This knowledge will help you demonstrate your genuine interest and align your answers with the company's goals.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, particularly in new business sales and account management. Be ready to share specific examples of how you've successfully closed deals, nurtured client relationships, and met or exceeded targets. Use metrics to quantify your achievements.
✨Demonstrate Excellent Communication
As a Sales Account Manager, strong communication skills are essential. Practice articulating your thoughts clearly and confidently. During the interview, listen actively and engage with the interviewers, showing that you can build rapport with individuals at all levels.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and customer service approach. Think about how you would handle various sales situations, such as overcoming objections or managing difficult clients, and be prepared to discuss your thought process.
