Director, Data & AI Products and Transformationansformation in London

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

We are looking for a Director level Data & AI leader to join our practice and play a pivotal role in shaping and scaling impactful Data and AI products and services. This is a senior client-facing role suited to someone who blends:

• Strategic vision (how AI reshapes operating models, value chains and growth)
• Deep operational delivery experience (how transformation actually lands in complex organisations)
• Credible data and AI expertise (modern platforms, Gen AI, Agentic AI, AI Ops, AI Governance & Controls)

You will act as a trusted adviser to executives, lead multi-disciplinary teams and help clients move from AI ambition to adoption at scale across people, process, technology, data and controls working cross-sector.

Location: UK & Ireland (hybrid, with Liverpool and client travel as required)

Key Responsibilities:

• Shape market-leading offerings (products and services)
• Define and evolve our Data and AI transformation services, accelerators and repeatable assets
• Translate market demand into clear propositions, roadmaps and adoption approaches
• Drive consistency and quality across delivery methods, tooling, templates and playbooks
• Partner with alliances and engineering teams to build solutions with hyperscalers and platforms (e.g. Microsoft, AWS, Google, Elastic, Databricks etc.)
• Trusted adviser for executive stakeholders
• Engage CxO and senior leaders (CIO, COO, CDO, CFO, CRO) as a credible adviser on:

• AI strategy and operating model
• Data modernisation and AI readiness
• Agentic AI enablement
• Risk, governance and controls (model risk, data ethics, compliance)

• Data platforms, data products and data mesh enablement
• AI/ML and GenAI productionisation
• Decision intelligence and AI-enabled operations

Your Future at Kyndryl:

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialise in a specific sector, you can find your opportunity here.

Who You Are:

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritises customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Core experience:

• 10–15+ years in transformation roles (consulting, industry or hybrid), with Director-level or equivalent leadership experience
• Demonstrated ownership of end-to-end transformation: discovery → roadmap → delivery → adoption → value realisation
• Strong background in data and AI with enough depth to credibly challenge architects and engineering teams
• Strong commercial experience: shaping deals, proposals, governance, financial accountability

Data & AI capabilities (must have):

• Modern data architectures: cloud data platforms, lakehouse patterns, data products, lineage and observability
• AI/ML life cycle: model development to production (MLOps), monitoring, drift, governance
• GenAI/Agentic AI: use-case identification, enterprise enablement, controls and safety patterns
• Strong understanding of Responsible AI, model risk and regulatory expectations (esp. FS, insurance, regulated industries)

Leadership behaviours:

• Executive presence: confident with senior client stakeholders, challenge/support dynamic
• High accountability: drives decisions, clears obstacles, sets direction and delivers outcomes
• Collaborative, cross-functional operator: can lead alliances, engineering, delivery, change and client teams
• Strong narrative skills: can turn complexity into a clear story and plan

Desirable (Nice to have):

• Prior experience in Financial Services, Banking, Insurance or regulated sectors
• Experience building consulting offerings or running a practice portfolio
• Familiarity with enterprise transformation frameworks (operating model, TOM, governance)
• Exposure to innovation topics (agentic patterns, digital twins, quantum enablement, advanced optimisation)

Why Join:

Opportunity to shape a growing Data and AI practice with strong market pull. High-impact role working directly with executives to deliver real-world outcomes. Strong ecosystem partners and investment in modern AI engineering and transformation delivery. A leadership environment that values delivery, credibility and building capability.

Being You:

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring.

At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect:

Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best. From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success. We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.