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- Tasks: Support clients in developing digital training strategies and manage relationships.
- Company: Leading e-learning platform with a focus on customer success.
- Benefits: Competitive pay, flexible hours, and fully remote work options.
- Why this job: Make a real difference in clients' digital training journeys while working remotely.
- Qualifications: 2+ years in Customer Success and fluent in English and German.
- Other info: Join a dynamic team with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
A leading e-learning platform in the UK is seeking a Customer Success Manager to support clients with their digital training strategies. You will ensure contract renewals, manage relationships, and develop a digital strategy for clients in Germany and the UK.
Ideal candidates will have:
- At least 2 years of Customer Success experience
- Fluency in English and German
- A proactive approach
This role offers competitive compensation, flexible working hours, and a fully remote option.
UK & DACH Digital CS Partner — Remote-Friendly employer: 360Learning
Contact Detail:
360Learning Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UK & DACH Digital CS Partner — Remote-Friendly
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or attend virtual events. Building connections can lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your experience aligns with their needs. Practising common interview questions can really boost your confidence.
✨Tip Number 3
Show off your skills! If you’ve got a portfolio or examples of your work, make sure to share them during interviews. It’s a great way to demonstrate your proactive approach and customer success experience.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals who want to make a difference in digital training strategies. Your next opportunity could be just a click away!
We think you need these skills to ace UK & DACH Digital CS Partner — Remote-Friendly
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Success role. Highlight your 2+ years of experience and any relevant digital training strategies you've implemented.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed client relationships and ensured contract renewals in the past.
Show Off Your Language Skills: Since we’re looking for someone fluent in English and German, don’t forget to mention your language proficiency clearly. If you have any certifications or relevant experiences, include those too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at 360Learning
✨Know Your Stuff
Make sure you understand the e-learning landscape, especially in the UK and DACH regions. Familiarise yourself with digital training strategies and be ready to discuss how you've successfully managed client relationships in the past.
✨Show Off Your Language Skills
Since fluency in English and German is a must, practice speaking about your experiences in both languages. You might be asked to switch between them during the interview, so be prepared to showcase your bilingual skills confidently.
✨Be Proactive
Demonstrate your proactive approach by sharing specific examples of how you've anticipated client needs or solved problems before they escalated. This will show that you’re not just reactive but can drive success for clients.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's digital strategy and client success metrics. This shows your genuine interest in the role and helps you understand how you can contribute to their goals.
