Business Systems Analyst

Business Systems Analyst, Stratford-upon-Avon Client: 360insights Location: Stratford-upon-Avon Job Category: Other EU work permit required: Yes Job Reference: 0d8b732ec01e Job Views: 2 Posted: 02.06.2025 Expiry Date: 17.07.2025 Job Description: Description The Business Systems Analyst is passionate about understanding our client’s business needs and translating them into actionable solutions that create value rapidly. They are a key member of the project team working from design and planning to hand off to operations. What you will be doing: Lead client-facing and internal discovery sessions to solicit and document customer functional and technical requirements. Use information gathered during discovery and discussions with internal teams to assist in creating solution documentation. Develop design alternatives, produce work estimates, identify recommendations, and facilitate agreement on designs that satisfy project success factors and reflect industry and software best practices. Document scope change requests, work with project management and delivery stakeholders to revise dates and processes as necessary. Participate in calls to educate client and internal teams on the impact of these changes, as necessary. Configure various internal and 3rd party software solutions based on the solution design and perform quality assurance to minimize rework. Maintain high-quality requirements documentation over the life of a project, focusing on utility over extensiveness. Lead regular project discussions with customers and project teams to review work plans, risks, actions, issues, and decisions to drive projects to completion. Escalate critical issues to leadership for resolution. Consult with internal departments to understand and document the impacts of solution alternatives to support project decision-making. Support identification and documentation of post go-live operational procedures for operations teams. Design and deliver internal and client-facing training sessions, and author training materials as required (including documents, slide shows, videos). Provide feedback from customers and internal teams to our Product Management leads to inform various roadmap activities and bring forward opportunities to improve our software and services based on feedback from customers and market. What you’ll bring to this role: Organized, clear, concise with the ability to present in an executive boardroom environment. Experience with statement of work (SOW), business requirements definition (BRD), and workflow preparation is essential. Strong attention to detail evidenced by direct work experience in related fields such as quality assurance, system configuration, testing, etc. Current with today’s technology and the drive towards business systems being SaaS. Strong business process and business logic mindset. #J-18808-Ljbffr