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- Tasks: Engage clients, provide tailored product advice, and maintain showroom standards.
- Company: Join a prestigious luxury department store known for exceptional service.
- Benefits: Enjoy a competitive salary, performance bonuses, staff discounts, and career growth opportunities.
- Why this job: Be part of a dynamic team that values customer relationships and personal development.
- Qualifications: 2-3 years in luxury retail or high-end furniture preferred.
- Other info: Connect with us on social media for insights and updates!
The predicted salary is between 28000 - 42000 £ per year.
Location: London - Luxury Department store
Salary: £35,000 per annum + Team Commission
Job Summary: You will support the Showroom Sales Team in delivering an exceptional customer experience. You’ll play a key role in engaging clients, offering tailored product advice, and ensuring the highest standards of service and showroom presentation. Your contribution will be vital in strengthening customer relationships and driving sales growth.
Key Responsibilities:
- Greet and welcome customers into the showroom, providing a warm and professional hospitality experience.
- Deliver an exceptional sales service to ensure high levels of customer satisfaction.
- Actively listen and engage with clients to understand their needs and provide personalized product recommendations.
- Build and maintain strong, long-term relationships with both existing and prospective customers.
- Maintain showroom presentation, ensuring visual merchandising standards are consistently upheld.
- Offer detailed product knowledge and technical support to customers.
- Monitor and maintain inventory accuracy and ensure goods are properly stored and displayed.
- Inspect all products for quality and report any damages.
- Utilize company tools including quote/project registration, traffic registration, and CRM systems effectively.
- Expand the customer database through accurate client data registration and profiling.
- Support the Showroom Manager and Retail Director with events and promotional activities.
- Prepare and analyze sales and customer relations reports to provide actionable insights.
- Handle customer complaints and service suggestions professionally and proactively.
- Assist in implementing showroom programs and executing operational and organizational goals.
Experience: 2–3 years of experience in luxury retail, high-end furniture, or a similar premium goods industry is preferred.
What’s on Offer:
- Competitive salary with performance-based bonus
- Staff discount
- Opportunities for career growth within an internationally respected luxury brand
- Ongoing training and development to support your progression
Sales Consultant employer: 360 Talent
Contact Detail:
360 Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Familiarise yourself with the luxury retail market, especially in high-end furniture. Understanding current trends and customer preferences will help you engage clients more effectively during interviews.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. Being able to demonstrate your ability to handle various customer interactions will set you apart from other candidates.
✨Tip Number 3
Network with professionals in the luxury retail sector. Attend industry events or connect with people on LinkedIn to gain insights and potentially get referrals for the Sales Consultant position.
✨Tip Number 4
Prepare to discuss how you would maintain showroom presentation and visual merchandising standards. Having specific examples ready will show your understanding of the role's responsibilities and your commitment to excellence.
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in luxury retail or high-end furniture. Emphasise your customer service skills and any achievements that demonstrate your ability to drive sales and build relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the luxury retail sector. Mention specific experiences where you provided exceptional customer service or contributed to sales growth, and explain why you want to work with this particular brand.
Showcase Product Knowledge: In your application, demonstrate your understanding of the products you would be selling. Mention any relevant knowledge about luxury goods or design trends that could set you apart from other candidates.
Highlight Soft Skills: Since the role involves engaging with clients and building relationships, emphasise your soft skills such as communication, active listening, and problem-solving. Provide examples of how you've successfully handled customer complaints or enhanced customer satisfaction in previous roles.
How to prepare for a job interview at 360 Talent
✨Show Your Passion for Luxury Retail
Make sure to express your enthusiasm for luxury retail during the interview. Share experiences that highlight your love for high-end products and how you’ve engaged with customers in a premium setting.
✨Demonstrate Exceptional Customer Service Skills
Prepare examples of how you've provided outstanding customer service in previous roles. Discuss specific situations where you went above and beyond to meet a customer's needs, as this is crucial for the Sales Consultant position.
✨Know the Products Inside Out
Familiarise yourself with the types of products the company offers. Be ready to discuss product features, benefits, and how they can meet customer needs. This knowledge will show your commitment and readiness for the role.
✨Prepare Questions for the Interviewers
Have thoughtful questions ready to ask the interviewers about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
