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For Companies At a Glance
- Tasks: Lead a luxury retail team and create unforgettable client experiences.
- Company: Established fine jewellery house with a stellar reputation.
- Benefits: Competitive salary, performance bonuses, and career progression opportunities.
- Why this job: Join a dynamic team and shape high-value client journeys in luxury jewellery.
- Qualifications: Experience in luxury retail management and strong knowledge of diamonds.
- Other info: Collaborative culture focused on leadership and commercial success.
The predicted salary is between 30000 - 70000 £ per year.
Competitive basic salary up to £50,000 plus performance-related bonus.
Leadership role within an established and growing fine jewellery business.
Exposure to high-value bespoke, bridal, and diamond-led client journeys.
Close collaboration with senior leadership and long-term progression potential.
ABOUT
Established fine jewellery house with a strong reputation in Hatton Garden.
Specialist in natural and lab-grown diamonds, bespoke design, and craftsmanship.
Boutique-led environment focused on discretion, trust, and long-term client relationships.
Culture that values accountability, leadership, and commercial performance.
RESPONSIBILITIES
- Lead daily boutique operations, ensuring a seamless, personalised, and elevated client experience.
- Inspire, coach, and develop a high-performing sales team to consistently exceed targets.
- Drive commercial performance through strong clienteling, CRM engagement, and KPI analysis.
- Maintain exceptional operational standards across stock control, workshop orders, bespoke timelines, and showroom presentation.
- Partner closely with the Head of Sales on commercial initiatives, team development, and proactive client outreach.
- Oversee high-value and bespoke client journeys, ensuring every interaction reflects the brand’s standards and values.
REQUIREMENTS
- Proven Retail Manager experience within luxury fine jewellery.
- Strong knowledge of diamonds, including natural and lab-grown.
- Commercially astute with the ability to analyse performance and identify growth opportunities.
- Highly organised, polished, and credible in both leadership and client-facing environments.
- Inspirational people leader with strong communication skills and a collaborative mindset.
Due to high application volume, only shortlisted candidates who meet the criteria will be contacted.
Retail Store Manager employer: 360 Talent
Contact Detail:
360 Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the jewellery industry and let them know you're on the hunt for a Retail Store Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to client relationships and be ready to discuss how you can enhance their boutique experience. Show them you’re not just another candidate, but someone who truly gets their brand.
✨Tip Number 3
Practice your pitch! Be ready to articulate your leadership style and how you’ve driven commercial performance in past roles. Use specific examples that highlight your ability to inspire teams and exceed targets—this is your chance to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that dream role in fine jewellery!
We think you need these skills to ace Retail Store Manager
Some tips for your application 🫡
Show Your Passion for Jewellery: When writing your application, let your love for fine jewellery shine through! Share any relevant experiences or knowledge about diamonds and bespoke design that make you a perfect fit for our boutique.
Highlight Leadership Skills: We want to see how you've inspired and developed teams in the past. Use specific examples to demonstrate your leadership style and how you've driven performance in previous roles.
Be Commercially Savvy: Make sure to showcase your ability to analyse performance and identify growth opportunities. We’re looking for someone who can drive commercial success, so include any relevant metrics or achievements in your application.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the responsibilities and requirements listed in the job description. This shows us you’re genuinely interested in the role and understand what we’re looking for.
How to prepare for a job interview at 360 Talent
✨Know Your Diamonds
Make sure you brush up on your knowledge of both natural and lab-grown diamonds. Being able to discuss their differences, benefits, and market trends will show that you're not just a manager but a true expert in the field.
✨Showcase Your Leadership Style
Prepare examples of how you've inspired and developed your team in previous roles. Think about specific situations where your leadership made a difference, and be ready to share these stories during the interview.
✨Understand the Brand's Values
Familiarise yourself with the company's culture and values, especially around client relationships and discretion. Be prepared to discuss how you would embody and promote these values in your daily operations.
✨Prepare for Commercial Discussions
Since the role involves driving commercial performance, come equipped with insights on how you've previously analysed KPIs and identified growth opportunities. This will demonstrate your commercial acumen and readiness to contribute from day one.
