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- Tasks: Lead service support teams to create unforgettable client experiences.
- Company: Join a prestigious luxury brand on Sloane Street.
- Benefits: Competitive salary with bonus potential and a vibrant work culture.
- Why this job: Shape memorable experiences in a fast-paced luxury environment.
- Qualifications: Minimum three years in management within luxury settings.
- Other info: Engaging workplace with opportunities for personal growth.
The predicted salary is between 43200 - 72000 £ per year.
A prestigious luxury brand seeks an experienced Client & Team Experience Manager to join their team on Sloane Street, UK. This role focuses on leading the service support teams to ensure memorable client experiences while cultivating an engaging work environment.
The ideal candidate will have a minimum of three years in a management role within a luxury, fast-paced setting, showcasing strong leadership and customer service skills.
Competitive salary offered, along with bonus potential.
Luxury Client & Team Experience Lead employer: 360 Talent
Contact Detail:
360 Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Client & Team Experience Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury sector and let them know you're on the hunt for a role. Personal recommendations can make all the difference, so don’t be shy about asking for introductions.
✨Tip Number 2
Prepare for those interviews by researching the brand inside out. Understand their values, recent news, and what makes them stand out in the luxury market. This will help you tailor your answers and show that you’re genuinely interested.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've led teams in fast-paced environments and created memorable client experiences. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Luxury Client & Team Experience Lead
Some tips for your application 🫡
Showcase Your Experience: Make sure to highlight your previous management roles, especially in luxury settings. We want to see how your experience aligns with creating memorable client experiences and leading teams.
Be Authentic: Let your personality shine through in your application. We value authenticity and want to get a sense of who you are beyond your qualifications. Share your passion for luxury service!
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to reflect the specific requirements of the Luxury Client & Team Experience Lead role. Show us why you’re the perfect fit!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at 360 Talent
✨Know the Brand Inside Out
Before your interview, dive deep into the luxury brand's history, values, and recent news. Understanding their ethos will not only impress the interviewers but also help you align your answers with their vision.
✨Showcase Your Leadership Skills
Prepare specific examples from your past management roles where you successfully led a team in a fast-paced environment. Highlight how you motivated your team and enhanced client experiences, as this is crucial for the role.
✨Demonstrate Exceptional Customer Service
Think of scenarios where you went above and beyond for clients. Be ready to discuss how you handled challenging situations and turned them into positive experiences, showcasing your commitment to luxury service.
✨Engage with Questions
Prepare thoughtful questions about the team dynamics and company culture. This shows your genuine interest in creating an engaging work environment and helps you assess if it’s the right fit for you.
